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Found 19 results

  1. Now that we have the Service Manager Management Server, and the Warehouse Server installed, the last piece we need to install is SharePoint for the Self-Service Portal. Install PrerequisitesTo start, before we will actually be able to install Service Manager Self-Service Portal, we don’t actually have to install any prerequisites, because by installing SharePoint, this will install all prerequisites required. As a reference, here are the requirements for the Self-Service Portal: § IIS 7.0 o Basic Authentication o Windows Authentication § ASP.NET § .NET Framework 4.0 § Sha
  2. Hi, I would like to share with everyone a brief background info about our product we released sometime back. Expit EnSight is an advanced analytics and dashboards platform for Microsoft System Center Service Manager 2012 that enables service managers to view, analyze, report on all work items, workloads, workflows, through a single console. Expit EnSight for Service Manager 2012 provides a comprehensive view for events in Service Manager tailored for IT managers and NOC facilities. Using EnSight, users can easily sort tickets by source, category, support group or the status of every ticket du
  3. Hello All, I wanted to share this article/post that I wrote recently about an error I encountered while installing Service Manager to a named instance of SQL Server. URL: http://adinermie.wordpress.com/2014/03/26/service-manager-2012-r2-installation-fails-to-identify-sql-server-instance-and-throws-access-denied-error/ Don't forget to check out my blog regularly, as I post article there first before re-posting here.
  4. Hello All, I wanted to share this article/post that I wrote recently about an error I encountered while trying to configure SCOM monitoring on a System Center 2012 R2 Service Manager installation. URL: http://adinermie.wordpress.com/2014/05/03/scom-2012-r2-agent-on-service-manager-error-the-management-group-configuration-could-not-be-saved/ Don't forget to check out my blog regularly, as I post article there first before re-posting here.
  5. Install SQL Server At this point, since we will be installing SQL Server on the same server that we will be installing our System Center product, it is expected that you have the VM created, the OS is installed, the appropriate networking has been configured, and it is joined to your lab domain. To avoid a specific installation error (see the end of the Install SQL Server section), you have to install the .NET Framework 3.5. So we’re going to complete this first before we start the installation of SQL. .NET Framework Installation To install the specific version of .NET that we requir
  6. Management Group Names Must be UniqueWhen you deploy both a Service Manager and data warehouse management server, you are asked to provide a management group name. You are also asked to provide a management group name when you deploy Operations Manager. The management group names that you use for the Service Manager management group, the data warehouse management group, and the Operations Manager management group must be unique. Important: If Operations Manager and Service Manager share the same management group name, you will have to reinstall the Service Manager management server. Becaus
  7. Before notifications are sent, first configure each notification channel, such as the settings for Simple Mail Transfer Protocol (SMTP). Notification messages are sent based on a notification template. Therefore, you must create a notification template. You can then use the Notification Subscription Wizard to subscribe a group of users to a notification that will be sent whenever the changes that you specify occur. Finally, you can verify that a notification is sent by manually generating the change. To configure email notificationsIn the Service Manager console, click Administration.
  8. To create a System Center Virtual Machine Manager connectorIn the Service Manager console, click Administration. In the Administration pane, expand Administration, and then click Connectors. In the Tasks pane, under Connectors, click Create Connector, and then click Virtual Machine Manager connector. Complete these steps to complete the Virtual Machine Manager Connector Wizard: On the Before You Begin page, click Next. On the General page, in the Name box, type a name for the new connector. Make sure that Enable this connector is selected, and then click Ne
  9. To create an Orchestrator connectorIn the Service Manager console, click Administration. In the Administration pane, expand Administration, and then click Connectors. In the Tasks pane, under Connectors, click Create Connector, and then click Orchestrator connector. Perform these steps to complete the Orchestrator Connector Wizard: On the Before You Begin page, click Next. On the General page, in the Name box, type a name for the new connector. Make sure that Enable this connector is selected, and then click Next. On the Connection page, in the Ser
  10. Important: Before you can create the Configuration Manager connector, you have to verify that System Center Configuration Manager is installed in your environment, and you have to turn on Windows User Account Control (UAC). To create a Configuration Manager connectorIn the Service Manager console, click Administration. In the Administration pane, expand Administration, and then click Connectors. In the Tasks pane, under Connectors, click Create Connector, and then click Configuration Manager Connector. The System Center Configuration Manager Connector Wizard starts.
  11. Two connectors for Operations Manager are available in System Center 2012 – Service Manager: the configuration item (CI) connector that imports objects that are discovered by Operations Manager into the Service Manager database, and an alert connector that can create incidents based on alerts. System Center Operations Manager collects information about many different types of objects, such as hard disk drives and Web sites. To import objects that are discovered by Operations Manager, Service Manager requires a list of class definitions for these objects; the list of definitions is in the S
  12. Now we are going to configure the Active Directory (AD) connector to Service Manager. In the Service Manager console, click Administration. In the Administration pane, expand Administration, and then click Connectors. In the Tasks pane, under Connectors, click Create Connector, and then click Active Directory Connector. Complete these steps in the Active Directory Connector Wizard: On the Before You Begin page, click Next. On the General page, in the Name box, type a name for the new connector. Make sure that the Enable this connector check box is selec
  13. Hello everyone, if you have been following along with my guides, you should now have the Service Manager Management Server and Warehouse Server installed. We have a lot of configuration to go through. To start we will register the data warehouse. With an account that is a member of the Service Manager and data warehouse management administrators group, log on to the computer that hosts the Service Manager console. In the Service Manager console, select Administration. In the Administration pane, expand Administration. In the Administration view, in the Register wi
  14. Now that we have the Service Manager Management Server installed, we can move onto the Data Warehouse. Install PrerequisitesTo start, before we will actually be able to install Service Manager Management Server, we have to install a few prerequisites. § .NET Framework 3.5 SP1 § Microsoft SQL Server Analysis Management Objects § Microsoft SQL Server Native Client Install SCSM-WS (Warehouse Server)Start by either extracting the DVD contents, or mounting the ISO (the TechNet ISO is currently labelled as mu_system_center_2012_service_manager_with_sp1_x64_dvd_1348926). Start by openin
  15. We are now finally ready to install Service Manager. As an FYI, Service Manager requires a minimum of 2 servers. This is the largest deployment (as far as VMs go) even in a lab. This is because we cannot deploy Service Manager on a single server, even in a lab/POC environment. In fact, even Microsoft’s single computer scenario, actually tells you to install it on a physical host with a VM for the warehouse! And that doesn’t even take into account the SharePoint server needed for the self-service portal. So in our lab example, we will have 3 VMs. The first VM will have the Service M
  16. Install Active Directory Domain Services Now that we have the VMs created, and the OS installed on both, we need to first install/setup Active Directory (AD). When you log into a new installation of Server 2012, Server Manager will auto launch. From Server Manager, click on Manage, and choose ‘Add Roles and Features’. On the Add Roles and Features Wizard, read the information on the Before You Begin dialog, and then click Next. On the Installation Type screen, select ‘Role-based on feature-based installation’ and then click Next. On the ‘Server Se
  17. Install the Operating System Now that we have created the VMs for our lab, we can install the Operating System (OS). Start by connecting to one of the VMs, either by double clicking on the VM in Hyper-V Manager, right click the VM and choose Connect, or click on Connect from the Action pane/menu. When you have the VM connection up, and an ISO mounted, power the VM on. On the Windows Setup screen, select the Language, Time/Currency Format, and Keyboard Method appropriate, and click Next. All you have to do now is click Install Now. Next you
  18. Introduction: I use Hyper-V in my LAB and that's what all these virtual machines will be running on. In my lab, I have Windows Server 2012 Datacenter installed as the server OS on the host machine. All other virtual machines will be running Windows Server 2012 Standard edition, with the graphical user interface (GUI). My hardware consists of the following: Intel Xeon E5-2620 Asus P90X79 WS 64 GB G.Skill Ripjaws Z Series 2 x 256 GB / 1 x 512 GB Samsung 840 Pro Series SSD High Level Plan Here is a high level of what we are going to complete in this initial part of the series. Creat
  19. Hi, I am on a critical situation in SCCM 2007 r3 , some servies are not working properly. I am attach herewith a screen shot..
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