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SCCM Console shows Client No but Client Logs shows successful install

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I've been dealing with about 400 machines out of 1500 that report that the client in the console shows No. I've gone to several clients only to find that they do have it installed, listed in Control Panel, MP registration is valid and assigned to the one and only Site on our Domain. This occurs on multiple subnets not just 1 and I have several machines in different subnets that do report with Yes Client. SO here I am trying to locate the disconnect...

 

Machines on different subnets, each have a valid boundary and boundary group assigned to a DP, with the check box on Site Assignment of my site, etc, which is apart of the same Domain and 1 MP that the other 1000 machines report Yes fine on.

 

So just for sakes, because I looked around Google for so long without answers, I wanted to pass by and pose this question here.

 

I think below should prove validity that my clients are truly there but the Console says No...

 

ClientIDManagerStartup.log

 

[----- STARTUP -----] 5/8/2014 9:02:02 AM 2932 (0x0B74)
Running query 'SELECT * FROM CCM_Service_HostedApplication WHERE Type="Server"' against namespace: '\\CHRNOO-WT-T430\ROOT\ccm\Policy\Machine' 5/8/2014 9:02:02 AM 2932 (0x0B74)
CCMExec is currently NOT hosting a server application. 5/8/2014 9:02:02 AM 2932 (0x0B74)
Machine: CHRNOO-WT-T430 5/8/2014 9:02:02 AM 2932 (0x0B74)
OS Version: 6.1 Service Pack 1 5/8/2014 9:02:02 AM 2932 (0x0B74)
SCCM Client Version: 5.00.7711.0000 5/8/2014 9:02:02 AM 2932 (0x0B74)
'RDV' Identity store does not support backup. 5/8/2014 9:02:02 AM 2932 (0x0B74)
CCM Identity is in sync with Identity stores 5/8/2014 9:02:02 AM 2932 (0x0B74)
'RDV' Identity store does not support backup. 5/8/2014 9:02:02 AM 2932 (0x0B74)
Deleted Certificate ID from registry successfully 5/8/2014 9:02:02 AM 2932 (0x0B74)
Client is set to use HTTPS when available. The current state is 224. 5/8/2014 9:02:02 AM 2932 (0x0B74)
[RegTask] - Executing registration task synchronously. 5/8/2014 9:02:14 AM 1328 (0x0530)
[RegTask] - Client is already registered. Exiting. 5/8/2014 9:02:14 AM 1328 (0x0530)
Read SMBIOS (encoded): 50004B0031004D004E0057004200 5/8/2014 9:02:14 AM 4068 (0x0FE4)
Evaluated SMBIOS (encoded): 50004B0031004D004E0057004200 5/8/2014 9:02:14 AM 4068 (0x0FE4)
No SMBIOS Changed 5/8/2014 9:02:14 AM 4068 (0x0FE4)
SMBIOS unchanged 5/8/2014 9:02:14 AM 4068 (0x0FE4)
SID unchanged 5/8/2014 9:02:14 AM 4068 (0x0FE4)
HWID unchanged 5/8/2014 9:02:15 AM 4068 (0x0FE4)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 5/8/2014 9:02:15 AM 4068 (0x0FE4)
Computed HardwareID=2:248A45301BA45B9BAFB7AE235DF66DB6CD1447B7
Win32_SystemEnclosure.SerialNumber=PK1MNWB
Win32_SystemEnclosure.SMBIOSAssetTag=No Asset Information
Win32_BaseBoard.SerialNumber=1ZSR23AC17Z
Win32_BIOS.SerialNumber=PK1MNWB
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> 5/8/2014 9:02:15 AM 4068 (0x0FE4)
Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
HardwareID1=2:248A45301BA45B9BAFB7AE235DF66DB6CD1447B7
HardwareID2=411A9E0701B800FE 5/8/2014 9:02:15 AM 4068 (0x0FE4)

 

[----- STARTUP -----] 5/8/2014 11:02:50 AM 13524 (0x34D4)
Running query 'SELECT * FROM CCM_Service_HostedApplication WHERE Type="Server"' against namespace: '\\CELPUE-WT-T430\ROOT\ccm\Policy\Machine' 5/8/2014 11:02:50 AM 13524 (0x34D4)
CCMExec is currently NOT hosting a server application. 5/8/2014 11:02:50 AM 13524 (0x34D4)
Deleted Certificate ID from registry successfully 5/8/2014 11:02:50 AM 13524 (0x34D4)
Read SMBIOS (encoded): 5200390056005A00370035004E00 5/8/2014 11:03:06 AM 16152 (0x3F18)
Evaluated SMBIOS (encoded): 5200390056005A00370035004E00 5/8/2014 11:03:06 AM 16152 (0x3F18)
No SMBIOS Changed 5/8/2014 11:03:06 AM 16152 (0x3F18)
SMBIOS unchanged 5/8/2014 11:03:06 AM 16152 (0x3F18)
SID unchanged 5/8/2014 11:03:06 AM 16152 (0x3F18)
HWID unchanged 5/8/2014 11:03:08 AM 16152 (0x3F18)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 5/8/2014 11:03:08 AM 16152 (0x3F18)
Computed HardwareID=2:22A450B7C8AA61C4C0BB7677A3C296C9F3E6F29B
Win32_SystemEnclosure.SerialNumber=R9VZ75N
Win32_SystemEnclosure.SMBIOSAssetTag=No Asset Information
Win32_BaseBoard.SerialNumber=1ZPAX2BB2SJ
Win32_BIOS.SerialNumber=R9VZ75N
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> 5/8/2014 11:03:08 AM 16152 (0x3F18)
Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
HardwareID1=2:22A450B7C8AA61C4C0BB7677A3C296C9F3E6F29B
HardwareID2=4FC66007010200FE 5/8/2014 11:03:08 AM 16152 (0x3F18)

Any thoughts what I am not verifying? Any help would be appreciated!

 

Thanks,

 

Eric

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run Machine retrieval Policy on Any of them and check the log file "PolicyAgent.log" , Also try to delete one of those machine from SCCM Console and run rediscovery see whether it shows the client is installed or not

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PolicyAgent.log on CHRNOO-WT-T430

 

I don't see anything wrong.

 

 

Requesting Machine policy assignments 5/12/2014 9:33:11 AM 7132 (0x1BDC)
Requesting Machine policy from authority 'SMS:002' 5/12/2014 9:33:11 AM 7132 (0x1BDC)
Raising event:

instance of CCM_PolicyAgent_AssignmentsRequested
{
AuthorityName = "SMS:002";
ClientID = "GUID:ba439da0-d47c-453f-813e-7eff5d77209f";
DateTime = "20140512143311.695000+000";
ProcessID = 3744;
ResourceName = "CHRNOO-WT-T430";
ResourceType = "Machine";
ThreadID = 7132;
};
5/12/2014 9:33:11 AM 7132 (0x1BDC)
Processing Machine assignments from 'SMS:002'. The new cookie is ''. 5/12/2014 9:33:11 AM 6992 (0x1B50)
Raising event:

instance of CCM_PolicyAgent_AssignmentsReceived
{
AuthorityName = "SMS:002";
ClientID = "GUID:ba439da0-d47c-453f-813e-7eff5d77209f";
DateTime = "20140512143311.726000+000";
ProcessID = 3744;
ReplyType = "Full";
ResourceName = "CHRNOO-WT-T430";
ResourceType = "Machine";
ThreadID = 6992;
};
5/12/2014 9:33:11 AM 6992 (0x1B50)
Already processed Machine assignments from 'SMS:002' with the cookie ''. 5/12/2014 9:33:11 AM 6992 (0x1B50)

 

 

 

I've deleted the machine out of SCCM Console, ran System Discovery, still the same results.

 

I think the only thing that is helping presently is uninstalling the client one-by-one and do a client push after....

 

Eric

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Just to share, if helps any.... Here is the same machine with an uninstall and re-install of the client. CHRNOO-WT-T430

 

Running query 'SELECT * FROM CCM_Service_HostedApplication WHERE Type="Server"' against namespace: '\\CHRNOO-WT-T430\ROOT\CCM\Policy\Machine' 5/12/2014 12:45:00 PM 1212 (0x04BC)
CCMExec is currently NOT hosting a server application. 5/12/2014 12:45:00 PM 1212 (0x04BC)
Machine: CHRNOO-WT-T430 5/12/2014 12:45:00 PM 1212 (0x04BC)
OS Version: 6.1 Service Pack 1 5/12/2014 12:45:00 PM 1212 (0x04BC)
SCCM Client Version: 5.00.7711.0000 5/12/2014 12:45:00 PM 1212 (0x04BC)
'RDV' Identity store does not support backup. 5/12/2014 12:45:00 PM 1212 (0x04BC)
CCM Identity is in sync with Identity stores 5/12/2014 12:45:00 PM 1212 (0x04BC)
PopulateRegistrationHint: Client has an SMSID, certificates, and has no CCM_ClientIdentificationInformation=@ instance, setting the hint. 5/12/2014 12:45:00 PM 1212 (0x04BC)
Retrieved Certificate options successfully 5/12/2014 12:45:00 PM 1212 (0x04BC)
Begin validation of Certificate [Thumbprint B223D6AF8470280E04B08F12724532183AF9BA2A] issued to 'SMS' 5/12/2014 12:45:00 PM 1212 (0x04BC)
Client is set to use HTTPS when available. The current state is 224. 5/12/2014 12:45:00 PM 1212 (0x04BC)
Completed validation of Certificate [Thumbprint B223D6AF8470280E04B08F12724532183AF9BA2A] issued to 'SMS' 5/12/2014 12:45:00 PM 1212 (0x04BC)
PopulateRegistrationHint: Using the CertificateID to set the hint. 5/12/2014 12:45:00 PM 1212 (0x04BC)
PopulateRegistrationHint: Registration hint successfully populated. 5/12/2014 12:45:00 PM 1212 (0x04BC)
Deleted Certificate ID from registry successfully 5/12/2014 12:45:00 PM 1212 (0x04BC)
[RegTask] - Executing registration task synchronously. 5/12/2014 12:45:19 PM 6340 (0x18C4)
Read SMBIOS (encoded): 50004B0031004D004E0057004200 5/12/2014 12:45:19 PM 6340 (0x18C4)
Evaluated SMBIOS (encoded): 50004B0031004D004E0057004200 5/12/2014 12:45:19 PM 6340 (0x18C4)
No SMBIOS Changed 5/12/2014 12:45:19 PM 6340 (0x18C4)
SMBIOS unchanged 5/12/2014 12:45:19 PM 6340 (0x18C4)
SID unchanged 5/12/2014 12:45:19 PM 6340 (0x18C4)
HWID unchanged 5/12/2014 12:45:21 PM 6340 (0x18C4)
RegEndPoint: Event notification: CCM_RemoteClient_Reassigned 5/12/2014 12:45:22 PM 3360 (0x0D20)
RegEndPoint: Received notification for site assignment change from '<none>' to '002'. 5/12/2014 12:45:22 PM 3360 (0x0D20)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 5/12/2014 12:45:22 PM 6340 (0x18C4)
Computed HardwareID=2:248A45301BA45B9BAFB7AE235DF66DB6CD1447B7
Win32_SystemEnclosure.SerialNumber=PK1MNWB
Win32_SystemEnclosure.SMBIOSAssetTag=No Asset Information
Win32_BaseBoard.SerialNumber=1ZSR23AC17Z
Win32_BIOS.SerialNumber=PK1MNWB
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> 5/12/2014 12:45:22 PM 6340 (0x18C4)
[RegTask] - Client is not registered. Sending registration request for GUID:ba439da0-d47c-453f-813e-7eff5d77209f ... 5/12/2014 12:45:22 PM 6340 (0x18C4)
[RegTask] - Client registration is pending. Server assigned ClientID is GUID:ba439da0-d47c-453f-813e-7eff5d77209f 5/12/2014 12:45:23 PM 6340 (0x18C4)
[RegTask] - Sleeping for 60 seconds ... 5/12/2014 12:45:23 PM 6340 (0x18C4)
[RegTask] - Client registration is pending. Sending confirmation request for GUID:ba439da0-d47c-453f-813e-7eff5d77209f ... 5/12/2014 12:46:23 PM 6340 (0x18C4)
[RegTask] - Client is registered. Server assigned ClientID is GUID:ba439da0-d47c-453f-813e-7eff5d77209f. Approval status 1 5/12/2014 12:46:23 PM 6340 (0x18C4)
'RDV' Identity store does not support backup. 5/12/2014 12:46:23 PM 6340 (0x18C4)
Raising event:
[sMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_RemoteClient_Reassigned
{
ClientID = "GUID:ba439da0-d47c-453f-813e-7eff5d77209f";
DateTime = "20140512174623.125000+000";
LastAssignedSite = "";
MachineName = "CHRNOO-WT-T430";
NewAssignedSite = "002";
ProcessID = 6580;
SiteCode = "002";
ThreadID = 6340;
};
5/12/2014 12:46:23 PM 6340 (0x18C4)
Read SMBIOS (encoded): 50004B0031004D004E0057004200 5/12/2014 12:46:23 PM 2340 (0x0924)
Evaluated SMBIOS (encoded): 50004B0031004D004E0057004200 5/12/2014 12:46:23 PM 2340 (0x0924)
No SMBIOS Changed 5/12/2014 12:46:23 PM 2340 (0x0924)
SMBIOS unchanged 5/12/2014 12:46:23 PM 2340 (0x0924)
SID unchanged 5/12/2014 12:46:23 PM 2340 (0x0924)
HWID unchanged 5/12/2014 12:46:23 PM 2340 (0x0924)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 5/12/2014 12:46:23 PM 2340 (0x0924)
Computed HardwareID=2:248A45301BA45B9BAFB7AE235DF66DB6CD1447B7
Win32_SystemEnclosure.SerialNumber=PK1MNWB
Win32_SystemEnclosure.SMBIOSAssetTag=No Asset Information
Win32_BaseBoard.SerialNumber=1ZSR23AC17Z
Win32_BIOS.SerialNumber=PK1MNWB
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> 5/12/2014 12:46:23 PM 2340 (0x0924)
Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
HardwareID1=2:248A45301BA45B9BAFB7AE235DF66DB6CD1447B7
HardwareID2=4126910701B800FE 5/12/2014 12:46:23 PM 2340 (0x0924)

 

It now displays that the client = Yes but I don't see any difference between the before and after client behaviors.

 

I know this seems easy to say just repair to fix the issue, but on a global 300-400 machines behaving like, is there away to mass un-install then I will use site-wide install?

 

Suggestions is appreciated, thanks.

 

Eric

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