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mpepprell

Intel Broadwell Chipset - USB controllers not installed

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Hi

 

We have some new hardware with a "Mobile 5th Generation Intel Core" chipset, and have observed the following:

 

  • Imaging the computer via SCCM results in all device drivers being installed, except for USB controllers. Specifically, the Universal Serial Bus controllers tree in device manager is missing
  • On the same computer, when installing from a Windows 7 installation source, USB functionality works as expected

I have attached a few files, which may help:

 

  1. smsts.log (C:\Windows\CCM\logs)
  2. setupact (C:\Windows\Panther)

I hope you can help, because I am totally lost with this

 

-- Matt

 

smsts-20150309-152311.log

setupact.log

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