Application install fails, but actually installs ok?

[Vini]

We have some applications that are 'failing' to install successfully according to Software Center, however, given time they actually do install ok.

 

As far as I can tell the installer we're running is completing with a 0 code, but... the actually installer triggers further installations, which can take time... as such the detection fails, and this (I believe) is causing the app to fail.

 

The AppEnforce logs,

 

 

+++ Starting Install enforcement for App DT "SDL Trados Studio 2014" ApplicationDeliveryType - ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, Revision - 9, ContentPath - C:\Windows\ccmcache\1o, Execution Context - User AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

A user is logged on to the system. AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

Performing detection of app deployment type SDL Trados Studio 2014(ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, revision 9) for user. AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

+++ Application not discovered. [AppDT Id: ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, Revision: 9] AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

App enforcement environment:

Context: User

Command line: "SDLTradosStudio2014_SP2_4322_Silent.exe"

Allow user interaction: Yes

UI mode: 1

User token: not null

Session Id: 4

Content path: C:\Windows\ccmcache\1o

Working directory: AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

Prepared working directory: C:\Windows\ccmcache\1o AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

Prepared command line: "C:\Windows\ccmcache\1o\SDLTradosStudio2014_SP2_4322_Silent.exe" AppEnforce 01/06/2015 17:24:52 5604 (0x15E4)

Post install behavior is BasedOnExitCode AppEnforce 01/06/2015 17:24:53 5604 (0x15E4)

Waiting for process 3220 to finish. Timeout = 45 minutes. AppEnforce 01/06/2015 17:24:53 5604 (0x15E4)

Process 3220 terminated with exitcode: 0 AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

Looking for exit code 0 in exit codes table... AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

Matched exit code 0 to a Success entry in exit codes table. AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

Performing detection of app deployment type SDL Trados Studio 2014(ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, revision 9) for user. AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

+++ Application not discovered. [AppDT Id: ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, Revision: 9] AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

++++++ App enforcement completed (29 seconds) for App DT "SDL Trados Studio 2014" [scopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2], Revision: 9, User SID: S-1-5-21-1121926686-1728410050-2465709820-74610] ++++++ AppEnforce 01/06/2015 17:25:21 5604 (0x15E4)

 

 

What could be done about this?

 

Cheers,

James

 

[GarthMJ]

The issue is your detection rule is wrong. fix your detection rule and everything will be good.

[Vini]

The issue is your detection rule is wrong. fix your detection rule and everything will be good.

 

I was checking for a file - which I presumed would be the easiest?...but have switched to MSI and Reg, will see how that goes - thanks.

[Vini]

MSI still resulted in the same, so I've been toying with Script Detection. My scripting skills are zero, I'm usually capable of ripping scripts, and altering to make them work, however, in this situation I'm struggling.

 

For this application, I've enabled Script detection. The script is as follows;

 

 

$File = "${env:ProgramFiles(x86)}\SDL\SDL Trados Studio\Studio3\SDLTradosStudio.exe"

$UpdatedVersion = "11.0.0.0"

$CurrentVersion = [system.diagnostics.fileversioninfo]::GetVersionInfo($File)

if ($CurrentVersion.ProductVersion -like $UpdatedVersion) {

write-host "Software Installed"

}

 

When the above script is saved as a .ps1 and run locally on a machine which has the software installed, it results in 'Software Installed' being displayed. If I change the version to something that is incorrect, it does not display anything. Which suggests to me that the script is working.

 

However, when enabling this in SCCM, the Application disappears from Software Center, and AppDiscover.log shows;

 

 

<![LOG[Failed to perform detection of app deployment type SDL Trados Studio 2014(SDL Trados Studio 2014, revision 21) for user. Error 0x87d00329]LOG]!><time="10:38:28.087-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="appprovider.cpp:545">

<![LOG[Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2" AND Revision = 21)"]LOG]!><time="10:38:30.629-60" date="06-12-2015" component="AppDiscovery" context="" type="1" thread="5060" file="appprovider.cpp:406">

<![LOG[ Performing detection of app deployment type SDL Trados Studio 2014(ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, revision 21) for user.]LOG]!><time="10:38:30.639-60" date="06-12-2015" component="AppDiscovery" context="" type="1" thread="5060" file="appprovider.cpp:2148">

<![LOG[ In-line script returned error output: Exception calling "GetVersionInfo" with "1" argument(s): "C:\Program Files (x86

)\SDL\SDL Trados Studio\Studio3\SDLTradosStudio.exe"

At C:\WINDOWS\CCM\SystemTemp\6a0acbc1-a735-45e0-99d9-3ad8e9ebe145.ps1:4 char:71

+ $CurrentVersion = [system.diagnostics.fileversioninfo]::GetVersionInfo <<<< (

$File)

+ CategoryInfo : NotSpecified: ( [], MethodInvocationException

+ FullyQualifiedErrorId : DotNetMethodException

]LOG]!><time="10:38:31.446-60" date="06-12-2015" component="AppDiscovery" context="" type="2" thread="5060" file="appexcnlib.cpp:1020">

<![LOG[A script execution error has occurred. The script has no output in stdout and an error message in stderr.]LOG]!><time="10:38:31.447-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="appexcnlib.cpp:1030">

<![LOG[script Execution returned error message: Exception calling "GetVersionInfo" with "1" argument(s): "C:\Program Files (x86

)\SDL\SDL Trados Studio\Studio3\SDLTradosStudio.exe"

At C:\WINDOWS\CCM\SystemTemp\6a0acbc1-a735-45e0-99d9-3ad8e9ebe145.ps1:4 char:71

+ $CurrentVersion = [system.diagnostics.fileversioninfo]::GetVersionInfo <<<< (

$File)

+ CategoryInfo : NotSpecified: ( [], MethodInvocationException

+ FullyQualifiedErrorId : DotNetMethodException

, ExitCode: 4294967295]LOG]!><time="10:38:31.448-60" date="06-12-2015" component="AppDiscovery" context="" type="2" thread="5060" file="scripthandler.cpp:473">

<![LOG[ Script Execution Returned :4294967295, Error Message: Exception calling "GetVersionInfo" with "1" argument(s): "C:\Program Files (x86

)\SDL\SDL Trados Studio\Studio3\SDLTradosStudio.exe"

At C:\WINDOWS\CCM\SystemTemp\6a0acbc1-a735-45e0-99d9-3ad8e9ebe145.ps1:4 char:71

+ $CurrentVersion = [system.diagnostics.fileversioninfo]::GetVersionInfo <<<< (

$File)

+ CategoryInfo : NotSpecified: ( [], MethodInvocationException

+ FullyQualifiedErrorId : DotNetMethodException

. [AppDT Id: ScopeId_7D13EABB-7CC3-441D-9BE5-E67F3D61EB3D/DeploymentType_1347cc8f-2a02-409b-bc89-23c10aeef4f2, Revision: 21]]LOG]!><time="10:38:31.449-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="scripthandler.cpp:506">

<![LOG[CScriptHandler::DiscoverApp failed (0x87d00329).]LOG]!><time="10:38:31.455-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="scripthandler.cpp:546">

<![LOG[Deployment type detection failed with error 0x87d00329.]LOG]!><time="10:38:31.456-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="appprovider.cpp:2203">

<![LOG[Failed to perform detection of app deployment type SDL Trados Studio 2014(SDL Trados Studio 2014, revision 21) for user. Error 0x87d00329]LOG]!><time="10:38:31.457-60" date="06-12-2015" component="AppDiscovery" context="" type="3" thread="5060" file="appprovider.cpp:545">