Reboots in TS not working correctly?

[joengelhart]

Hello,

 

I am having several applications fail to install and they always seem to be different application every time I run the TS. I have reboots between some of my app installs to help from reboots stacking up. I noticed on the first reboot when it comes back up it shows "Setup is preparing your computer for first time use" and the SCCM window is over the top showing "Restart Computer" "Initializing the System Center Configuration Manager Client".....

 

Is this normal? I feel like I haven't had this issue before. Any ideas would be great!

 

Thanks

[Jorgen Nilsson]

Hi,

If you have reboots before applicaiton installations you should tweak the following values if you haven't already...

http://ccmexec.com/2014/12/smstsmplistrequesttimeout-value-in-milliseconds/

Regards,
Jörgen

[joengelhart]

Hi,

If you have reboots before applicaiton installations you should tweak the following values if you haven't already...

http://ccmexec.com/2014/12/smstsmplistrequesttimeout-value-in-milliseconds/

Regards,

Jörgen

 

Where exactly are you applying this tweak? I added in reboots recently to see if it helps get all of my applications installed. At the moment the reboots do not seem to be helping. I'm getting applications that are just straight up getting skipped during the TS process.

[joengelhart]

I'm seeing this issue on laptops, desktops, tablets, HHD/SSD. I get "Install Software failed, hr=0x87d00215" during random parts of my package installs. I also see above that "The sms client service it not running".

What could be going on here? I'm not following what the issue is. It seem to re random.....

 

[joengelhart]

 

 

Any ideas anyone? I have added:

 

SMSTSMPListRequestTimeout=120000

 

SMSTSDownloadRetryCount=5

 

SMSTSDowloadRetryDelay=15

 

But it did not fix my issue.....

[joengelhart]

Here are the SMST logs with the following errors :angry:

 

Waiting for job status notification... InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

The sms client service is not running. InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

TS::Utility::GetCcmExecPid(dwServerPid), HRESULT=87d00215 (e:\qfe\nts\sms\client\osdeployment\installsoftware\installsoftware.cpp,829) InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

IsServerConnected(bConnected), HRESULT=87d00215 (e:\qfe\nts\sms\client\osdeployment\installsoftware\installsoftware.cpp,894) InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

WaitforJobCompletion(spExecReqMgr), HRESULT=87d00215 (e:\qfe\nts\sms\client\osdeployment\installsoftware\installsoftware.cpp,799) InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

ReleaseSource() for C:\_SMSTaskSequence\Packages\SH10022D. InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

reference count 1 for the source C:\_SMSTaskSequence\Packages\SH10022D before releasing InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

Released the resolved source C:\_SMSTaskSequence\Packages\SH10022D InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

pInstall->Install(sPackageID, sProgramName), HRESULT=87d00215 (e:\qfe\nts\sms\client\osdeployment\installsoftware\main.cpp,361) InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

Install Software failed, hr=0x87d00215 InstallSoftware 11/12/2015 11:16:36 AM 2920 (0x0B68)

Process completed with exit code 2278556181 TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

!--------------------------------------------------------------------------------------------! TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Failed to run the action: Microsoft Office 2016.

Item not found (Error: 87D00215; Source: CCM) TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

 

 

The execution of the group (Setup Operating System) has failed and the execution has been aborted. An action failed.

Operation aborted (Error: 80004004; Source: Windows) TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Failed to run the last action: Microsoft Office 2016. Execution of task sequence failed.

Item not found (Error: 87D00215; Source: CCM) TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

MP server http://SHCSCCM01.crista.net. Ports 80,443. CRL=false. TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Setting authenticator TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Set authenticator in transport TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Sending StatusMessage TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Setting message signatures. TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Setting the authenticator. TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

CLibSMSMessageWinHttpTransport::Send: URL: SHCSCCM01.crista.net:80 CCM_POST /ccm_system/request TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Request was successful. TSManager 11/12/2015 11:16:36 AM 1968 (0x07B0)

Execution::enExecutionFail != m_eExecutionResult, HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmanager\tsmanager.cpp,1087) TSManager 11/12/2015 11:21:36 AM 1968 (0x07B0)

Task Sequence Engine failed! Code: enExecutionFail TSManager 11/12/2015 11:21:36 AM 1968 (0x07B0)

**************************************************************************** TSManager 11/12/2015 11:21:36 AM 1968 (0x07B0)

Task sequence execution failed with error code 80004005 TSManager 11/12/2015 11:21:36 AM 1968 (0x07B0)

smsts.log

smsts-20151112-105234.log

smsts-20151112-112136.log

[joengelhart]

Does anyone have any ideas.....I'm getting the feeling that it has something to do with config manager trying to update to CU1 in the middle of installing other applications.

[Eswar Koneti]

is this happening across all machines or only specific ? have you added the patch to the task sequence in client installation step ? how did you set the sccm 2012 client installation task action ?

something to look at http://henkhoogendoorn.blogspot.com/2011/01/task-sequence-fails-after-r3-client.html ?

[joengelhart]

is this happening across all machines or only specific ? have you added the patch to the task sequence in client installation step ? how did you set the sccm 2012 client installation task action ?

something to look at http://henkhoogendoorn.blogspot.com/2011/01/task-sequence-fails-after-r3-client.html ?

 

It does happen across all of my machines. Right now I have a TS with an OS, office and firefox. Once It gets to office it throws the error. However if I remove firefox office installs. If I remove office. Firefox installs. Almost like I am on a time limit of how much stuff I can get installed before the TS fails. I'm using Sccm 2012 R2 SP1 CU2. Does this apply? Does SCCM really not install the CU2 Software Center upon imaging automatically? I noticed upon upgraded to CU2 it update and distributed my Configuration Manager Client Package.

[Peter van der Woude]

I see that you use a Restart Computer step imediatly after the Setup Windows and ConfigMgr step. I've seen this causing issues in combination with applications when the Notify the user before restarting checkbox is cleared and by that removing the Message display time-out. If you really need that restart step, make sure it has at least the default time-out. Otherwise the client might have to little time to successfully initialize.

[joengelhart]

I see that you use a Restart Computer step imediatly after the Setup Windows and ConfigMgr step. I've seen this causing issues in combination with applications when the Notify the user before restarting checkbox is cleared and by that removing the Message display time-out. If you really need that restart step, make sure it has at least the default time-out. Otherwise the client might have to little time to successfully initialize.

 

Thanks for the suggestion. I have removed the restart step and am now getting error code 0x87D01011 on the firefox step. However I know firefox works because I use it in another TS with no issues. I keep getting random error messages at different spots.

 

Any ideas?

 

Appreciate the help this is driving me crazy.

[joengelhart]

System Center is driving me crazy. I just ran the same Task Sequence with windows 7 and windows 8. One got to installing VNC and then died with error 0x87d00215. The other died at installing CITRIX with the same error.... Why would it be failing with the same error at different spots.

 

Any help would be great as this has been going on for 2 weeks now

[joengelhart]

Is anyone able to help me come up with a solution? Am I not providing enough information to get some help resolving this? Please let me know as I am at a loss....

 

Thanks

[anyweb]

are you installing apps as applications or packages, if as packages include your smsts.log if as apps include the appenforce.log

[spgsitsupport]

Forget doing applications, do only packages (it is dummy silent install after all). That way it is unlikely to fail (as there is no unnecessary logic involved)

[anyweb]

not everyone wants to or should forget about using applications, as they do provide way more options than the legacy packages provide,

 

start by figuring out why the application is failing to install, the logs should reveal the reason, then resolve it and try again.

[joengelhart]

not everyone wants to or should forget about using applications, as they do provide way more options than the legacy packages provide,

 

start by figuring out why the application is failing to install, the logs should reveal the reason, then resolve it and try again.

 

 

I am installing my applications using Packages as I thought it would help me with some of my issues as per some other threads. If I get lucky I can sometimes get a complete image to go through with all apps. 90% of the time it fails. It does not appear to be an issue with one application as I have had the TS die during different application installs leading me to believe it's something else going on in the background causing the Ts to crap out. I will image a new machine and attach the logs. I also attached some SMSTS logs up above in another post from another machine but i will get some fresh ones.

 

Other things I have observed:

 

Doesn't matter what OS it is.

Doesn't matter if it's a clean install or a "refresh"

I'm not convinced it's a single problem.

Issues appeared after upgrading to CU2

Client installs CU2 update once image finishes, even if it fails to complete the TS. (Just upgraded SCCM to a CU so this may be the normal action for others)

 

 

HELP would be great! I'm at such a loss. This is by far the longest issue I have ever had with System Center

[joengelhart]

.

[joengelhart]

are you installing apps as applications or packages, if as packages include your smsts.log if as apps include the appenforce.log

 

Here is the SMST.logs from a freshly imaged machine that just failed. I'm not seeing that it is an issue with my package as I test deployed it and it installs fine.

 

Ideas?

 

Thanks!

smsts.log

smsts-20151130-094628.log

smsts-20151130-102049.log

[joengelhart]

Here are some more logs from another machine that failed today while trying to install office 2016. I noticed it's the same error. "The sms client is not running"

 

Help would be great!

 

Thanks

[joengelhart]

Here are some more logs from another machine that failed today while trying to install office 2016. I noticed it's the same error. "The sms client is not running"

 

Help would be great!

 

Thanks

 

 

 

smsts.logsmsts-20151201-074319.logsmsts-20151201-075031.log

[joengelhart]

Still no resolution on this... Still running into the same issues. I have tried creating new boot images, still no luck....