ingram59 Posted June 21, 2016 Report post Posted June 21, 2016 I've got an SCCM 2012 installation. hardware inventory is running correctly (for the most part). Resource explorer is reporting back on physical hardware but no installed software is showing up. I've followed guidance from several KB articles but the issue is not resolved. After doing the following I ran a Hardware Inventory across toe building. It ran late last week and again yesterday. Yielding no results. Additional symptom: When I build a query, I select the "Software Products", "Product Name" attribute. When I click on the "Value" box, which would normally give me a drop down list of items, it is also empty. What am I MISSING!!!!!!???? I've gone in to the Default Client Settings, "Hardware Inventory" option and selected additional "Inventory Classes" to collect: Installed apps (64).... Installed apps (win32reg.....) Installed executable - ..... Installed Software - ...... Software Licensing Prod..... Software Licensing Serv..... Software Shortcut..... Software Tag...... In "Software Inventory" option I DID NOT "SET" any "Inventory File Types", nor did I select "Collect Files". Based on the KB articles, If I set the items above, I didn't need to set these items. Thanks in advance for the help. Dino Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 22, 2016 Report post Posted June 22, 2016 Exactly what report are you looking at? Those problem sound like they are for SW inventory and NOT ARP. Try a report with ARP listed within the title. Quote Share this post Link to post Share on other sites More sharing options...
ingram59 Posted June 22, 2016 Report post Posted June 22, 2016 I got it figured out. I believed a resource when they said that you didn't have to select a "Type" in the software inventory. I went back, selected *.exe and guess what? INVENTORY!!!! Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted June 22, 2016 Report post Posted June 22, 2016 I got it figured out. I believed a resource when they said that you didn't have to select a "Type" in the software inventory. I went back, selected *.exe and guess what? INVENTORY!!!! I NEVER recommend using or enabling SW inventory.. Too many issues with it. Instead stick with the Hardware inventory reports, you clients will thank you. http://www.enhansoft.com/blog/slow-software-inventory-cycle-in-sccm-2012 Quote Share this post Link to post Share on other sites More sharing options...
ingram59 Posted June 23, 2016 Report post Posted June 23, 2016 Re: your previous reply. I don't see Add/Remove Program anywhere. It looked like it had been replaced with installed software references. What am i missing. And, if I disable the software inventory, where do I make the change that will get me the installed programs...? I'm new to 2012, although I worked extensively in 2007.... Thanks, Dino Quote Share this post Link to post Share on other sites More sharing options...
renoldrobin Posted May 14, 2020 Report post Posted May 14, 2020 (edited) HI I have similar issue, When i try to run a report tried to add the value but VALUE of the product Name is not visible. Please find the attachment, Edited May 14, 2020 by renoldrobin Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted May 14, 2020 Report post Posted May 14, 2020 17 minutes ago, renoldrobin said: HI I have similar issue, When i try to run a report tried to add the value but VALUE of the product Name is not visible. Please find the attachment, First off that report doesn't use HW inventory. It use SW inventory. SW inventory is disabled by default as it is useless. https://www.enhansoft.com/sccm-software-inventory/ Instead use the ARP reports to see what is installed on computers. Quote Share this post Link to post Share on other sites More sharing options...
