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Leon1983

Unable to set MDM Authority

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I have encountered an issue where we do not appear to be able to specify SCCM as the Mobile Device Management Authority.

 

After attempting to add the Intune subscription via the SCCM console I receive the error message "An unexpected error has occurred"

I have confirmed that no MDM authority has indeed already been set, and believe that all of the network infrastructure requirements as per https://docs.microsoft.com/en-us/intune/get-started/network-infrastructure-requirements-for-microsoft-intune have be satisfied.

 

I have can also see that the URL's attempting to be accessed are being permitted by the Firewall and passing through successfully.

 

SCCM version is 1606 with the two hotfixes installed (I haven't installed Update Rollup 1 yet as it was released while I have been on leave for the past week or so)

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Anyone? Has anyone seen this before? I have just spoken to "Tech Support" and to be honest not getting anywhere.

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So, it would appear that this issue was related to the fact that the global admin account of which I was trying to add the subscription needed to be assigned an EMS license.

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