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taylormcc

1602 to 1606 upgrade stuck on installing

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Hi All, I have a 1602 site that I am trying to upgrade to 1606. It initially failed prerequisite checks and I believe I resolved all of them. When I went to install, it is stuck in the state of "Installing" however I see no logs indicating that the install is actually happening. It has been sitting for many hours in this state.

I looked in Cmupdate.log and it is just says there are no pending update package to be processed.

Can anyone help me resolve this?

Thank you

 

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