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txhockeyman

1702 Update Stuck Downloading (May be redundant)

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I searched and only found things related to the 1610 update getting stuck downloading but none of those fixes work.

Relevant portion of log is pasted:

ERROR: Failed to download redist for e0df5bb8-b4c8-4553-9b55-133e36536a35 with command  /RedistUrl http://go.microsoft.com/fwlink/?LinkID=841450 /LnManifestUrl http://go.microsoft.com/fwlink/?LinkID=841442 /RedistVersion 201702 /NoUI  "\\ISSCCM1.EasySetupPayload\e0df5bb8-b4c8-4553-9b55-133e36536a35\redist" .    SMS_DMP_DOWNLOADER    4/26/2017 2:19:23 PM    14280 (0x37C8)
Failed to download redist for e0df5bb8-b4c8-4553-9b55-133e36536a35.    SMS_DMP_DOWNLOADER    4/26/2017 2:19:23 PM    14280 (0x37C8)
 

Restarting SMS_EXEC service multiple times shows the folder in E:\Program Files\Microsoft Configuration Manager\EasySetupPayload\e0df5bb8-b4c8-4553-9b55-133e36536a35\redist  gets modified date changed but still end up with the download error.

 

Anyone have an idea?

 

Thanks!

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does your c:\configmgrsetup.log reveal what file or files it's failing on ?

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I checked the log and these are the last few lines...

INFO: File msrdcoob_amd64.exe already exists    Configuration Manager Setup    4/26/2017 5:14:40 PM    22340 (0x5744)
INFO: Downloading http://go.microsoft.com/fwlink/?LinkID=158451 as WindowsUpdateAgent30-x86.exe    Configuration Manager Setup    4/26/2017 5:14:40 PM    22340 (0x5744)
No proxy information is specified. Connect without proxy.    Configuration Manager Setup    4/26/2017 5:14:40 PM    22340 (0x5744)
INFO: WinHttpQueryHeaders() in Download() returned Service Unavailable (503)    Configuration Manager Setup    4/26/2017 5:14:40 PM    22340 (0x5744)
ERROR: Download() failed with 0x80004005    Configuration Manager Setup    4/26/2017 5:14:40 PM    22340 (0x5744)
 

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that's access denied, are you using a proxy ? perhaps it's getting blocked, can you browse that url from the primary site ?

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Yes, I can browse and download that file from the primary server.

Not using a proxy.

Sidenote-My 1610 update downloaded fine

This is what I"m seeing in the log now:

INFO: Downloading http://go.microsoft.com/fwlink/?LinkID=158451 as WindowsUpdateAgent30-x86.exe    Configuration Manager Setup    4/28/2017 4:07:12 PM    13112 (0x3338)
No proxy information is specified. Connect without proxy.    Configuration Manager Setup    4/28/2017 4:07:12 PM    13112 (0x3338)
INFO: WinHttpQueryHeaders() in Download() returned Service Unavailable (503)    Configuration Manager Setup    4/28/2017 4:07:12 PM    13112 (0x3338)
ERROR: Download() failed with 0x80004005    Configuration Manager Setup    4/28/2017 4:07:12 PM    13112 (0x3338)

I removed the package folder and cab file then restarted SMSEXEC.  In the logs I saw where it started downloading everything again but still when it gets to that WindowsUpdateAgent30-x86.exe it stops and gives the same above error.
 

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During the install I am also getting a hang up on that file.  It seems that there are a few files in the cab with 0 kb.  I think these might be corrupt download but even when I download the cab manually those files show as 0 kb.

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EDIT:  Spoke too soon about the firewall. The web filtering portion was blocking the download and our firewall guy is fixing it.

Thanks for pointing me to the right log files!

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