HP EliteBook 820 & 840 G3 not booting on UEFI SCCM disk

[Jumanji_21 0]

Hi everyone,

I am attempting to do my first UEFI-based SCCM install for Windows 10x64 for my firm.
Previously, we had Windows 7x86 installed on these devices, and everything worked fine.

 

Attached is the driver list that i am currently using in my x64 boot disk.

When I try to do the bootup - I get the below message...

Status: 0xc0000001
Info: A required device isn't connected or can't be accessed

Any ideas? 

Thank you in advance.

[adurrant 0]

Hello,

What version is your boot image? Have you installed the ADK for Windows 10?

[Jumanji_21 0]

39 minutes ago, adurrant said:

Hello,

What version is your boot image? Have you installed the ADK for Windows 10?

Hi,

My boot image OS Version is 10.0.10240.16384

The Windows ADK version we are using is 10.0.26624 as well.

[adurrant 0]

Is secure boot turned on within the BIOS? Also that's the status of CSM within the BIOS? It does sound like a BIOS setting to me... worth checking it over.

[Jumanji_21 0]

1 minute ago, adurrant said:

Is secure boot turned on within the BIOS? Also that's the status of CSM within the BIOS? It does sound like a BIOS setting to me... worth checking it over.

The BIOS is set to Legacy Support Disable and Secure Boot Enable. It has been saved so is set to that at each machine boot up.

[adurrant 0]

Can you show me your DHCP options on the network? In particular option 67.

Cheers

[simulacra75 2]

DHCP Options are not supported by Microsoft. You're better off setting up IP Helpers on your switches instead. More info here

[Jumanji_21 0]

1 hour ago, adurrant said:

Can you show me your DHCP options on the network? In particular option 67.

Cheers

 

47 minutes ago, simulacra75 said:

DHCP Options are not supported by Microsoft. You're better off setting up IP Helpers on your switches instead. More info here

We don't use PXE presently, our machines are being built via USB boot stick hence why I thought it may be a driver issue of some kind?

[adurrant 0]

try a factory reset of the BIOS settings and then boot to USB

[Jumanji_21 0]

5 minutes ago, adurrant said:

try a factory reset of the BIOS settings and then boot to USB

Same outcome...

Are there any logs I can post?

[Jumanji_21 0]

*bump*

Any ideas guys?

[gavin1973 0]

Hello, is your problem resolved or you still having issues?