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RiDER07

Two different Software Centre on two machines that are on the same domain/site

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We upgraded our SCCM to 1702 a few weeks back and I noticed that Software Centre now takes ages to load the Application Tab.  This has happened to 800+ machines, except very few.  (1 or 2)

SoftwareCentre1 ( look at the name on top, it says xxxxxxx Software Catalog - xxxx being the company name) - this one takes at least 1 minute to load - this is the SoftwareCentre that is on 800+ machinesimage.thumb.png.22598209088c36ea0ae58913fd600e42.png

 

and then there's SoftwareCentre2 (which is on 1 machine so far) which works perfectly, it takes around 2-3 seconds to populate the apps + other stuff. Notice the name on top, it just says the company name as opposed to Company Name + Software Catalog

image.thumb.png.ae762abf4280bbfc42158f9f43642def.png

 

Can someone please advise?  

Many thanks,

RiDER

 

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check your custom client settings, it's likely that someone has configured them and deployed them to different collections, with different software center settings, also, on the machines where software center is slow to populate have you seen any other issues, do the logs look ok (c:\windows\ccm\logs)

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3 hours ago, anyweb said:

check your custom client settings, it's likely that someone has configured them and deployed them to different collections, with different software center settings, also, on the machines where software center is slow to populate have you seen any other issues, do the logs look ok (c:\windows\ccm\logs)

This is the resultant settings.  The slowness has happened to over 800+ machines :(  the logs look fine though.  Any specific log I can look at?

mx3RtsU.png

 

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can you check if your slow clients are by any chance stuck in provisioning mode ? if they are the below key will be set to true

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CCM\CcmExec\ProvisioningMode

 

 

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On 23/04/2018 at 10:33 AM, anyweb said:

can you check if your slow clients are by any chance stuck in provisioning mode ? if they are the below key will be set to true

 


Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CCM\CcmExec\ProvisioningMode

 

 

This is set to false....i had to wait around 3-5 minutes for the applications tab to open.  Software Centre installs the applications just fine though.

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