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I have added the Dell catalog.   It has synced.  No errors in log files.   But when I go to my software update point and click on Products I do not see Dell listed.   I should see Firmware, Software, BIOS that I can click on.

enable 3rd party updates on SUP = Yes
enable 3rd party updates in client settings = yes
let sccm manage certificates = yes
 

Running MECM 2013.   What other setting am I missing?   

 

 

 

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did you setup a schedule ? did you monitor the wsus logs generated when it synced ? do the status messages give any clues

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Hello.  In the sms_isvupdates_syncagent.log I see a bunch of stuff like this:

 

SyncUpdateCatalog: 'Dell XPS 15 7590 System BIOS,1.4.0,1.4.0' (Update:'02468469-cb11-4b2c-a810-b1905bb6429e') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 3060 System BIOS,1.2.17,1.2.17' (Update:'02597ab3-2eaa-4fa3-92f0-ec4058d08b97') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7440 AIO System BIOS,1.8.4,1.8.4' (Update:'0262f676-2072-4eda-8f0f-394c63044c9f') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7010 System BIOS,A25,A25' (Update:'0295d004-e2ca-46ae-93e3-ca2626d66778') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:27:59 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell Precision T5500 System BIOS,A17,A17' (Update:'02c48382-7aa2-4e14-b4c8-e89347798f7c') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:28:00 AM    3632 (0x0E30)
SyncUpdateCatalog: 'Dell OptiPlex 7780/7480 AIO System BIOS,1.0.4,1.0.4' (Update:'02ca61af-4518-4150-846b-ca34392f03a1') Vendor 'Dell' Product:'Bios' is not synchronized to WSUS, but is being expired so no action is necessary.    SMS_ISVUPDATES_SYNCAGENT    4/27/2021 6:28:00 AM    3632 (0x0E30)
 

so it looks like it is pulling Dell stuff but then it actually doesn't.    In my SUP under Products shouldn't I see Dell and under Dell I should see Firmware, Software, BIOS?   I have turned off 3rd party updates and turned it back on yet it still won't seem to work.   

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have you reviewed this video yet ? if not skip through it to see what you've missed, it's based on ConfigMgr 1910 but it'll give you some clues hopefully

 

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