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rendog131

Remote Control not working

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I have been testing out Configuration Manager 2012 and am having some issues with the remote control feature. I have added my domain account as a "full administrator" however when I try to use remote control it fails. When I try to remote control the same client using the SMSAdmin account it connects fine. Does anyone have an idea of what could be causing this?

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Hi,

 

Did you create a "client settings" template for the systems in question, and under "Remote tools", have you stipulated "Permitted viewers of remote Control and Remote Asisstance"?

 

Thanks.

Coenie

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