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whyconnection failed - service offline

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i am beginner in this forum. B)

in sccm 2012 i can't use resource explore (hard ware and soft ware inventory) .

when click start , resource explore the result view doesn't show me

in sccm 2012 , Asset and Compliance section , there is this error:

synchronization point status : connection failed - service offline.

(attached file)


please help me.

Thank you.




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have you configured any custom client settings to enable software and hardware inventory? have you followed the guides here ? if you do they'll explain how to get it working

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