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Skylas

Help with uninstallation

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hello,

i can't seem to be able to uninstall PDFcreator correctly.

the uninstall completes succesfully but it says it was unsuccessful.

relevent snippet follows:

 

 

+++ Discovered application [AppDT Id: ScopeId_D7CA0135-C8D2-4FB5-A26C-943D60F4A0F6/DeploymentType_44dab09a-323c-4a82-9013-96b3e68a4bd6, Revision: 2] AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
App enforcement environment:
Context: Machine
Command line: unins000.exe /VERYSILENT
Allow user interaction: No
UI mode: 1
User token: null
Session Id: 1
Content path: C:\Windows\ccmcache\d
Working directory: %ProgramFiles(x86)%\pdfcreator AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Prepared working directory: C:\Program Files (x86)\pdfcreator AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Prepared command line: "C:\Program Files (x86)\pdfcreator\unins000.exe" /VERYSILENT AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Executing Command line: "C:\Program Files (x86)\pdfcreator\unins000.exe" /VERYSILENT with user context AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Working directory C:\Program Files (x86)\pdfcreator AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Post install behavior is BasedOnExitCode AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Waiting for process 504 to finish. Timeout = 120 minutes. AppEnforce 24/07/2013 10:43:14 3480 (0x0D98)
Process 504 terminated with exitcode: 0 AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)
Looking for exit code 0 in exit codes table... AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)
Matched exit code 0 to a Success entry in exit codes table. AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)
Performing detection of app deployment type PDFCreator(ScopeId_D7CA0135-C8D2-4FB5-A26C-943D60F4A0F6/DeploymentType_44dab09a-323c-4a82-9013-96b3e68a4bd6, revision 2) for system. AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)
+++ Discovered application [AppDT Id: ScopeId_D7CA0135-C8D2-4FB5-A26C-943D60F4A0F6/DeploymentType_44dab09a-323c-4a82-9013-96b3e68a4bd6, Revision: 2] AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)
++++++ App enforcement completed (0 seconds) for App DT "PDFCreator" [scopeId_D7CA0135-C8D2-4FB5-A26C-943D60F4A0F6/DeploymentType_44dab09a-323c-4a82-9013-96b3e68a4bd6], Revision: 2, User SID: ] ++++++ AppEnforce 24/07/2013 10:43:15 3480 (0x0D98)

 

any help would be appreciated.

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From a CM12 perspective, it uninstalled correctly. You can see this by the exit code of 0.

 

I would connect the vendor and get them to help you with this issue.

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