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boundsw

Orphaned printer queues.

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Hi

 

I have a problem that I have been trying to resolve, and am not having much luck so far - hopefully someone has an idea.

 

In my infrastructure I have a bunch of printer queues that are published in AD, but they are orphaned as the printer server that they were associated with died unexpectedly, and we did not have chance to remove these published queues in print manager.

 

If a user tries to add a new network printer, via the directory, an error is thrown that the printer cannot be connected to (obviously)

 

Now I know that the printer pruner service that runs in AD should clean these queues as the print server is no longer available. But this is not happening.

 

I have been into the DC GPO, and enabled the pruning service (even though "not configured" is enabled)

I have reduced the time and number of retries before the printers are pruned

The printer server is not in ADUC

I have looked through our ADUC with ADSIEdit, and the server is not listed anywhere, so I cannot remove the queues via ADSIEdit

The server is not in DNS or DHCP reservations

I cannot add the printer server in printer manager

 

Other fix's MS provide include making sure that the pruner has permissions to the printer queue - but I cant do this, as the propertied don't open, as the object does not really exist.

 

It looks like the objects are in the AD database somewhere, but I have no idea where, or how to remove them.

 

Domain functional level : 2003

4 x AD DC's

1 x Printer server

1 x dead printer server which has caused this issue

 

Thanks in advance if anyone has any ideas of where to go.

 

Warren

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