Jump to content


jwang16

OSD Task Sequence Fails "An error occurred while retrieving policy for this computer"

Recommended Posts

There is one computer has the problem. I tried removed the computer from the collection boot as unknown computer or manually add the computer with mac address. I tried pxe boot, I got no dhcp or proxy dhcp received error. If boot from bootCD or USB, It show "An error occurred while retrieving policy for this computer". Could you please give me more advices about it ?

 

Following are copies from smsts.log

 

<![LOG[ certificates are received from MP.]LOG]!><time="08:29:20.944+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="tsmediawizardcontrol.cpp:898">
<![LOG[set authenticator in transport]LOG]!><time="08:29:20.944+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:7592">
<![LOG[Preparing Client Identity Request.]LOG]!><time="08:29:21.037+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:570">
<![LOG[ Setting transport.]LOG]!><time="08:29:21.037+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:573">
<![LOG[ Setting SourceID = 97597809-E143-4D69-9EAF-AEC7EBF2244F.]LOG]!><time="08:29:21.037+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:577">
<![LOG[ Setting site code = PHS.]LOG]!><time="08:29:21.053+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:582">
<![LOG[ Setting SMBIOS GUID = D0C23762-BD0C-5E14-4785-DBCEB769DDB0.]LOG]!><time="08:29:22.457+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:606">
<![LOG[ Adding MAC Address 2C:76:8A:E0:66:46.]LOG]!><time="08:29:22.535+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:625">
<![LOG[Executing Client Identity Request.]LOG]!><time="08:29:22.535+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:633">
<![LOG[Requesting client identity]LOG]!><time="08:29:22.535+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:5615">
<![LOG[setting message signatures.]LOG]!><time="08:29:22.582+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:1292">
<![LOG[setting the authenticator.]LOG]!><time="08:29:22.582+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:1322">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: PS1.sd144.com:80 CCM_POST /ccm_system/request]LOG]!><time="08:29:22.598+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8422">
<![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="08:29:43.642+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8689">
<![LOG[unknown host (gethostbyname failed)]LOG]!><time="08:29:57.994+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:692">
<![LOG[hr, HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8738)]LOG]!><time="08:29:57.994+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="08:29:57.994+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[Will retry in 6 second(s)]LOG]!><time="08:29:57.994+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1830">
<![LOG[Retrying...]LOG]!><time="08:30:04.515+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1834">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: PS1.sd144.com:80 CCM_POST /ccm_system/request]LOG]!><time="08:30:04.515+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8422">
<![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="08:30:25.559+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8689">
<![LOG[unknown host (gethostbyname failed)]LOG]!><time="08:30:39.911+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:692">
<![LOG[hr, HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8738)]LOG]!><time="08:30:39.911+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="08:30:39.911+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[Will retry in 10 second(s)]LOG]!><time="08:30:39.911+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1830">
<![LOG[Retrying...]LOG]!><time="08:30:50.722+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1834">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: PS1.sd144.com:80 CCM_POST /ccm_system/request]LOG]!><time="08:30:50.722+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8422">
<![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="08:31:11.766+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8689">
<![LOG[unknown host (gethostbyname failed)]LOG]!><time="08:31:26.119+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:692">
<![LOG[hr, HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8738)]LOG]!><time="08:31:26.119+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="08:31:26.119+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:8738">
<![LOG[Will retry in 23 second(s)]LOG]!><time="08:31:26.119+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1830">
<![LOG[Retrying...]LOG]!><time="08:31:49.285+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1834">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: PS1.sd144.com:80 CCM_POST /ccm_system/request]LOG]!><time="08:31:49.285+480" date="09-05-2013" component="TSMBootstrap" context="" type="1" thread="2008" file="libsmsmessaging.cpp:8422">
<![LOG[WinHttpReceiveResponse (hRequest, NULL), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8746)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:8746">
<![LOG[failed to receive response with winhttp; 80072ee2]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:8746">
<![LOG[End of retries]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="2" thread="2008" file="libsmsmessaging.cpp:1818">
<![LOG[send (pReply, nReplySize), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,1947)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:1947">
<![LOG[failed to send the request]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:1947">
<![LOG[DoRequest (sReply, true), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,5709)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="libsmsmessaging.cpp:5709">
<![LOG[Failed to get client identity (80072ee2)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="libsmsmessaging.cpp:6004">
<![LOG[oClientIdentity.RequestClientIdentity(), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\tscore\tspolicy.cpp,635)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tspolicy.cpp:635">
<![LOG[Failed to read client identity (Code 0x80072ee2)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="3" thread="2008" file="tspolicy.cpp:635">
<![LOG[TS::Policy::GetClientIdentity (&httpTransport, sSiteCode.c_str(), sMediaGuid.c_str(), sClientGUID, sNetbiosName, bUnknown, sServerName, sServerRemoteName, sImportedClientIdentity), HRESULT=80072ee2 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,932)]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tsmediawizardcontrol.cpp:932">
<![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="08:34:56.953+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tsmediawizardcontrol.cpp:1335">
<![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80072ee2 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303)]LOG]!><time="08:34:56.968+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="2008" file="tsmediawelcomepage.cpp:303">
<![LOG[setting wizard error: An error occurred while retrieving policy for this computer (0x80072EE2). For more information, contact your system administrator or helpdesk operator.]LOG]!><time="08:34:56.968+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediawizardcontrol.cpp:1504">
<![LOG[WelcomePage::OnWizardNext()]LOG]!><time="08:34:56.968+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediawelcomepage.cpp:340">
<![LOG[skipping Confirmation Page.]LOG]!><time="08:34:56.968+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediaconfirmationpage.cpp:170">
<![LOG[skipping Task Sequence Selection Page.]LOG]!><time="08:34:57.000+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediataskselectionpage.cpp:118">
<![LOG[skipping Variables Selection Page.]LOG]!><time="08:34:57.000+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediavariablesselectionpage.cpp:155">
<![LOG[skipping Resolve Progress Page.]LOG]!><time="08:34:57.015+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediaresolveprogresspage.cpp:96">
<![LOG[Activating Finish Page.]LOG]!><time="08:34:57.015+480" date="09-05-2013" component="TSMBootstrap" context="" type="0" thread="1292" file="tsmediafinishpage.cpp:107">

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...


×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.