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Jayshaw91

Clients showing as inactive

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We've got Primary and Secondary Sites. Clients in the Primary Site all show as active. A large number of clients show as inactive in the Secondary Sites.

 

To troubleshoot, I followed this: http://be.enhansoft.com/post/2013/07/25/Troubleshooting-Inventory-Flow.aspx

 

I checked that the client is talking to the MP in the SS. I see activity in the IIS log. The SS shows it is processing the record (checked the mp-hinv log) and it is putting it in the dataldr inbox, locally. Here is where I am confused. The MP (the only server in the SS) doesn't have a dataldr.log file. First question, should it have that file?

 

For the record, I do see a dataldr.log on the Primary Server. I don't see the MIF being processed there. I don't even know if it should process it. My assumption is that the SS write the info the the database locally, but I am not 100% sure of that.

 

Does file replication have anything to do with this or just the DDRs?

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This one has been solved. As I asked - and now have answered - file replication was the cause of the problem. Replication from Secondary Sites to the Primary Site was disabled due to bandwidth issues. We've re-enabled replication for all priorities (system info is LOW priority!) and set it to 5%/hr utilization.

 

Keep that in mind, folks: do *not* turn off your file replication *to* your Primary Site! Throttling? Sure, just don't turn it off entirely.

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