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Question : how to get notification when Email is sent

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Hello guys ,

at 1st i would like to thank you all for these amazing topics :)


I would like you to help me in my problem ,

I am a newbie to the SCSM :D

I have got a task that to make a notification by email when a client creates an incident in the SMportal.

can anyone help me with that ???

I noticed a topic http://www.windows-noob.com/forums/index.php?/topic/8943-scsm-2012-sp1-in-a-lab-configuration-part-g-set-up-and-configure-notifications/


it is like :when the user press submit i get email notification


It was really helpful but I didnt really get how to make the notification of an incedent

can you help me with that???


and sorry about the wrong topic name

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