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Part 8: Configuring Coexistence Manager for Notes with Office 365

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Published: 2013-12-20
Updated: -
Version: 1.0

 

Since the previous post took us through the technical prerequisites, these should now be ready and in place for installing and configuring Coexistence Manager for Notes (CMN).

 

Before going into any details, if you are planning to do have a coexistence scenario between Domino and Exchange, you may want to consider using Dell Software’s Coexistence Manager for Notes. However, one important thing to mention is that there is a requirement from the vendor, to use certified people for the project.

This blog post is based on Coexistence Manager for Notes version 3.5.1.51.

 

Some of you might know that I wrote some articles regarding this topic two years ago, the configuration has changed a bit. I want to share this with the community and I hope you enjoy reading it.

 

I have decided that I won’t publish any article about the Migration Manager product. If anyone are interested of writing them, I’m glad to support and review the articles. If interested, contact me at: jonas.andersson@testlabs.se.

 

Read the other parts:

Part 1: Migrations – Overview
Part 2: Prerequisites for Domino/Notes migrations
Part 3: Migrating Domino/Notes to Exchange 2013 On-premise
Part 4: Migrating Domino/Notes to Office 365
Part 5: Migrating Resources Mailboxes, Mail-In databases and Groups
Part 6: Prerequisites for Coexistence Manager for Notes with Exchange 2013 On-premise
Part 7: Configuring Coexistence Manager for Notes with Exchange 2013 On-premise

 

Technical overview of the solution

SMTP and Free/Busy requests overview design

Drawing_thumb.png

 

Installation of Coexistence Manager for Notes (CMN)

There is no need for further description on how to proceed with the installation of CMN, select the features that should be used, then it’s a “next-next-finish” installation.

 

Licensing

Startup “Quest Coexistence Manager for Notes Management Console” and go to “Common – Licensing” to provide a valid license file.

 

Mail Connector configuration

This post is not about how to create the mail flow configuration between Office 365/Exchange and Domino since I assume, if you’re working and reading this topic, you’re familiar with how to create Send/Receive connectors in Exchange and Domain documents and Connection documents in Domino.

 

I will, however, post an article on how to configure Exchange/Office 365 and Domino regarding the mail flow.

Let’s configure CMN regarding mail flow, startup “Quest Coexistence Manager for Notes Management Console” and go to “Mail Connector”.

Go to “Inbound Servers”, remove any default values, add all incoming servers, both source and target servers. Just make sure to specify their function (Server type).

image_thumb.png

 

When all are added, it will look similar to the picture below.

image_thumb1.png

 

Go to “Outbound Servers”, remove any default values. Either use the “Add” button or if you’re about to add the same as the Inbound, then use the “Copy from Inbound Servers” button.

image_thumb3.png

 

After the servers are added, it will look similar as the picture below.

image_thumb2.png

 

For Notes Doc Links, I will use the option “Notes links (Requires Notes client on clients)”, but you should select the option that will provide the best solution in each scenario.

image_thumb4.png

 

I’m using the default settings for Network settings.

image_thumb5.png

 

If needed, TLS can be used and it’s in this window the configuration takes place. In my lab environment, I’m not using TLS.

image_thumb6.png

 

I’m using the default settings for Advanced Message settings.

image_thumb7.png

 

I prefer to use the option “Rewrite Notes Common Names”, so it becomes more user-friendly and easier to read than a long Domino displayname.

Other options are not enable, use them if needed.

image_thumb8.png

 

I’m using the default settings for Message Content Limits settings.

image_thumb9.png

 

In the lab environment I’m not using the sub-domain option. However, if needed, here is the place to configure it.

image_thumb10.png

 

Active Mail, it requires Notes client 7.0.3, 7.0.4 or 8.0 on the CMN server. It also requires the Notes client on the clients for being able to use the feature.

image_thumb11.png

 

Default settings in Notification messages.

image_thumb12.png

 

Here is a sample of the “ResourcesMap.tsv” file that’s used for mapping resources so they can be booked from Exchange/Outlook.

image_thumb13.png

 

Import the “ResourcesMap.tsv” file, just verify the imported items and change the “Resource type” if they are not correct or configured.

image_thumb14.png

 

 

Directory Synchronization configuration

Let’s walk through the directory synchronization, which is required to get Free/Busy to work properly. It’s required to provision users as contact objects.

With CMN 3.5.x, the directory synchronization uses a new module, which uses SQL for its configuration. Just see my picture below as an example of the SQL configuration.

The configuration can be found under “Directory Connector – SQL Settings”.

image_thumb48.png

 

Domino Users synchronization, go to “Directory Connector – Connector Settings”. Press “Add” button and “Next” in the window.

image_thumb49.png

 

Give the connector a friendly name like “Domino to AD – Users”, verify the “Direction” value and press “Next”.

image_thumb50.png

 

Type in Source information: domino server, username, password and LDAP port.

image_thumb51.png

 

Type in Target information: domain controller, username, password and LDAP port.
In my scenario, I’ve specified a domain controller, so I enabled that checkbox.

Specification of domain controllers are common in scenarios where you want to use the closest domain controller possible for faster reading and writing.

image_thumb52.png

 

Select the object to process – “Users & Contacts”, specify the OU that should be synchronized.

 

 

Specify the target OU where objects will be created, also specify Target Search Base DN and load the Exchange attributes from AD and add them.

Since Office 365 is used, you need to specify a different targetAddress domain (forwarding) use the “Enable Internal Routing Domain” option and specify a domain in the value field. See my example in the screenshot below.

image_thumb3.png

 

No connector order is selected.

image_thumb55.png

 

A synchronization schedule is created, in my example 5 AM and 2 PM. The appropriate timing depends on how often and how many changes are done within Domino.

image_thumb56.png

 

Press “Finish” to close the final window.

image_thumb57.png

 

 

Groups synchronization, go to “Directory Connector – Connector Settings”. Press “Add” button and “Next” in the window.

image_thumb58.png

 

Give the connector a friendly name like “Domino to AD – Groups”, verify the “Direction” value and press “Next”.

image_thumb59.png

 

Type in Source information: domino server, username, password and LDAP port.

image_thumb60.png

 

Type in Target information: domain controller, username, password and LDAP port.
In my scenario, I’ve specified a domain controller, so I enabled that checkbox.

Specification of domain controllers are common in scenarios where you want to use the closest domain controller possible for faster reading and writing.

image_thumb61.png

 

Select the object to process by selecting “Groups” and specify the OU that should be synchronized.

image_thumb62.png

 

Specify the target OU where objects will be created, also specify Target Search Base DN and load the Exchange attributes from AD and add them.

Since Office 365 is used, you need to specify a different targetAddress domain (forwarding) use the “Enable Internal Routing Domain” option and specify a domain in the value field. See my example in the screenshot below.

image_thumb4.png

 

No connector order is selected.

image_thumb64.png

 

A synchronization schedule is created, in my example 5 AM and 2 PM. The appropriate timing depends on how often and how many changes are done within Domino.

image_thumb65.png

 

Press “Finish” to close the final window.

image_thumb66.png

 

Resources synchronization, go to “Directory Connector – Connector Settings”. Press “Add” button and “Next” in the window.

image_thumb67.png

 

Give the connector a friendly name like “Domino to AD – Resources”, verify the “Direction” value and press “Next”.

image_thumb68.png

 

Type in Source information: domino server, username, password and LDAP port.

image_thumb69.png

 

Type in Target information: domain controller, username, password and LDAP port.
In my scenario, I’ve specified a domain controller, so I enabled that checkbox.

Specification of domain controllers are common in scenarios where you want to use the closest domain controller possible for faster reading and writing.

image_thumb70.png

 

Select what object to process “Resources”, specify the OU that should be synchronized.

image_thumb71.png

 

Specify the target OU where objects will be created, also specify Target Search Base DN and load the Exchange attributes from AD and add them.

Since Office 365 is used, you need to specify a different targetAddress domain (forwarding) use the “Enable Internal Routing Domain” option and specify a domain in the value field. See my example in the screenshot below.

image_thumb5.png

 

No connector order is selected.

image_thumb73.png

 

A synchronization schedule is created, in my example 5 AM and 2 PM. The appropriate timing depends on how often and how many changes are done within Domino.

image_thumb74.png

 

Press “Finish” to close the final window.

image_thumb75.png

 

 

Free/Busy configuration

Since we now have the contact objects provisioned and the mail flow working, it’s time for the most involved part of the coexistence, the Free/Busy configuration.

 

Qcalcon configuration

The installation of Qcalcon on a Domino server is a standard “next-next-finish” procedure and a Domino server task will be created during the installation. The software can either be installed on an existing server or a dedicated Free/Busy server (I would recommend the latter IF possible).

Start the Qcalcon configuration by starting the “Coexistence Management Console”, see picture below.

image_thumb76.png

 

Configure Qcalcon with the following properties (as an example):

“Gateway Mail File Name: mail.box” (verify with Domino Administrator on which to use)
”Quest Exchange Free/Busy Connector Service Endpoint: cmn35“ (resolvable DNS name to CMN server)

Note: You need to provide a valid license before the software can be used.

image_thumb77.png

 

Domino configuration, go to the CMN server and start the CMN console, then go to “Domino Free/Busy Connector”.

Type in Domino configuration;
”Domino Server Name: domino/target” (specify server where Qcalcon is installed)
”Domino User fetch interval in minutes: 15
”Domino User SMTP domain: testlabs.se
”Exchange Forwarding Domain: domino.testlabs.se – testlabs.se
”Domino ID file path: C:\Temp\mmig.id” (Browse and select the ID file)
”Domino Password: *****” (Type in the password for that ID file)
”Enable Performance counters: Check

image_thumb6.png

 

Go to “Quest Web Services”

Type in Domino configuration;
”Quest Autodiscover Host Name: domino.testlabs.se
”Quest Domino Free/Busy Connector Host Name: localhost

Don’t forget to create (if not done already as specified in part 6) the AvailabilityAddressSpace, or Free/Busy won’t work as expected. See cmdlet below picture.

image_thumb7.png

 

$cred = Get-Credential
$session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri ps.outlook.com/powershell -Credential $cred -Authentication Basic –AllowRedirection
Import-PSSession $session

 

Enable-OrganizationCustomization
New-AvailabilityConfig -OrgWideAccount <Office365AdminAccont>
$CMNCred = Get-Credential
Add-AvailabilityAddressSpace -AccessMethod OrgWideFB -ForestName domino.testlabs.se -Credentials $CMNCred -TargetAutodiscoverEpr ` "https://autodiscover.domino.testlabs.se/autodiscover/autodiscover.xml"
Add-AvailabilityAddressSpace -AccessMethod OrgWideFB -ForestName testlabs.se -Credentials $CMNCred -TargetAutodiscoverEpr https://autodiscover.domino.testlabs.se/autodiscover/autodiscover.xml”

 

Exchange configuration, let’s finish the Free/Busy configuration by completing the Exchange part by going to “Exchange Free/Busy Connector – Exchange Free/Busy”.

Type in Exchange configuration;

”Exchange Server location: Autodiscover Endpoint” (more about these options can be found in the User Guide)

”Exchange Host Name: autodiscover-s.outlook.com

”Exchange Online: Checked

”Exchange Username: username@testlabstrial.onmicrosoft.com

”Exchange Password: *****

”Show tentative As Busy: Yes

”Enable Performance Counters: Enable

Use the Test button to verify that the functionality is working as expected.

Note: Certificate needs to be deployed before a successful test.

image_thumb8.png

 

Additional Configurations

 

Certificate/IIS

Coexistence Manager relies on certificates since it’s using HTTPS for requests. This is important to understand.

The provided “Quest Autodiscover URL” and “Quest EWS URL” is based on the value entered in the “Quest Autodiscover Host Name” field. This common name is used during

 

Free/Busy requests and is required to be in the certificate used in IIS. It should be bound to IIS and the “QuestFreeBusy” website.

Once the certificates have been deployed into the CMN server and IIS, use the Test buttons in the CMN console to verify the Quest Autodiscover functionality. In most cases, the autodiscover DNS record is pointed to the Exchange so, in order to test this functionality, use the host file and point it to CMN server.

A last thing to verify is that the “QuestFreeBusy” website is enabled for HTTP (80) and HTTPS (443) traffic, since it’s a requirement.

 

Note: Since this is a Office 365 solution and Microsoft are not aware of our internal PKI solution and are not trusting the internal issued certificates we need to buy a certificate from a trusted root provider.

In my lab I’m using Comodo because they could provide a trial certificate up to 90 days.

 

Autodiscover

In short, I’ve copied a good description in a quote from the User Guide for Coexistence Manager..

When coexisting with Office 365: Direct free-busy lookups from Office 365

to Notes are not possible in a single-namespace configuration due to access/

permission restrictions to the remote Microsoft servers. If you require bi-directional

free/busy in a single-namespace environment with Office 365, consider a

hybrid implementation with a local Exchange server and calendar federation.

Probably the easiest way of describing this is to say that the autodiscover of the primary domain/s needs to be pointed to Office 365 and therefore a sub-domain needs to be implemented for having a way back reaching the users Free/Busy information.

The Autodiscover is used since the mail contacts have a targetAddress with “@domino.testlabs.se” and there is a configured value for that domain in the AvailabilityAddressSpace configuration. Because of that, the request ends up checking these contacts Free/Busy externally via Autodiscover, which is pointed to CMN.

 

 

Verification of functionality

 

Notes client (source)

 

Mail flow

A mail is sent from the Lotus Notes client (8.5.x) to a user that were migrated to Office 365 and now have an Exchange Online mailbox and uses Outlook 2013.

The mail is a standard mail, see picture below.

image_thumb9.png

 

During the transport, these actions are being logged into the CMN.log file on the CMN server, some related entities can be found below:

2013-12-16 22:04:42,725 INFO CMN.logging [45] – Connection received from 172.16.1.16.

2013-12-16 22:04:43,098 INFO CMN.logging [45] – Message Number [22] on Thread [45] from Domino (172.16.1.16:2979) to Exchange (192.168.0.50:25): Connection established.

2013-12-16 22:04:51,019 INFO CMN.logging [Proxy 22] – Message Number [22] on Thread [47] from Domino (172.16.1.16:2979) to Exchange (192.168.0.50:25): Processed Message ID: OF1E60FD00.7502912C-ONC1257C43.00739C32-C1257C43.0073C978@domino.testlabs.se – Size: 589 – From: Anette.Andersson@testlabs.se – To: Jonas.Andersson@testlabs.se – Processing Time: 3.443 Seconds – Changes: ActiveMailRemovedExtraneousAttachment, ActiveMailRemovedOnd, MimeModified

 

In the destination mailbox it should look like the picture below

image_thumb11.png

 

And the reply from Outlook ends up in the source mailbox (Notes), just like the picture shows below

image_thumb12.png

 

Calendar Free/Busy

A Free/Busy request was done by arranging a new meeting in the Notes client and selecting the migrated users. If the busytime lookup is working as expected, it should look similar to the picture below:

image_thumb16.png

 

During the busytime lookup requests, these actions are being logged into the QCalCon.wlog on the Domino Qcalcon server and ExchangeFreeBusyService.wlog file on the CMN server. Some examples on log entries can be found while doing the busytime lookup, see below:

 

QCalCon.wlog:

2013-12-17 19:41:12,083 [mail.box] INFO ScheduleRequestManager – Message retrieved from queue

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – ScheduleRequestHandler() enter

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – NotesInitThread

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Cast thread parameter to SchMsgWrapper instance

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Release SCHMSG instance from SchMsgWrapper instance

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Process SCHMSG message

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – SchContainer_DupHandle: Duplicate SCHMSG hContainer handle

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – SchContainer_GetRequest: Get hContainerObject request from message hContainer

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – UserNameList: 1

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager - CN=Jonas Andersson/O=target@Exchange

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – ClientNameList: 0

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – DominoServerNameChain:

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Call GetFreeBusyForUsers

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – GetFreeBusyForUsers() enter

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – GetEmailsFromList() enter

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Create SmtpEmailList

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Create NameRepository

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – 1 entries in list

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – FullName:CN=Jonas Andersson/O=target@Exchange

2013-12-17 19:41:12,270 [12] INFO NameRepository – TryGetMailAddressAndInternetAddressFromFullName() enter

2013-12-17 19:41:12,270 [12] INFO NameRepository – FullName: CN=Jonas Andersson/O=target

2013-12-17 19:41:12,270 [12] INFO NameRepository – MailAddress: Jonas.Andersson@testlabs.se@TARGET

2013-12-17 19:41:12,270 [12] INFO NameRepository – InternetAddress: Jonas.Andersson@domino.testlabs.se

2013-12-17 19:41:12,270 [12] INFO NameRepository – TryGetMailAddressAndInternetAddressFromFullName() exit

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – ScheduleRequestManager() exit

2013-12-17 19:41:12,270 [12] INFO ScheduleRequestManager – Call ExchangeFreeBusyService net.tcp to get Free/Busy information

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – GetFreeBusyForUsers() exit

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – GetFreeBusyForUsers returned 1 results

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Create SCHED_LIST result instance for user jonas.andersson@testlabs.se

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Is a valid user.

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Allocate 12068 bytes to hold SCHED_LIST

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Convert 335 Free/Busy times to TIMEDATE format

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Schedule_NewFromSchedList()

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Set SCHMSG flags to SCHMSG_ReplyToRqst

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – MQPut: Place SCHMSG in output queue

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – SchContainer_FreeRequest: Free hContainerObject

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – SchContainer_Free: Free hContainer

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Delete SCHMSG message

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – NotesTermThread

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – Free/Busy request processing took 00:00:25.6019938

2013-12-17 19:41:37,864 [12] INFO ScheduleRequestManager – ScheduleRequestHandler() exit

 

ExchangeFreeBusyService.wlog:

2013-12-17 19:41:24,233 [3] INFO ExchangeFreeBusyConnector – Initialize() Enter

2013-12-17 19:41:24,247 [3] INFO ExchangeConfiguration – User name credential is sa-account@testlabs.se

2013-12-17 19:41:24,251 [3] INFO ExchangeFreeBusyConnector – Initialize() Exit

2013-12-17 19:41:24,262 [3] INFO FreeBusyWcfServiceBase – GetFreeBusyForUsers() Begin

2013-12-17 19:41:24,263 [3] INFO FreeBusyWcfServiceBase – Time span: 12/17/2013 19:30:00 Local — 06/03/2014 19:30:00 Local

2013-12-17 19:41:24,270 [3] INFO FreeBusyWcfServiceBase – Email addresses:

2013-12-17 19:41:24,270 [3] INFO FreeBusyWcfServiceBase - Jonas.Andersson@testlabs.se

2013-12-17 19:41:24,284 [3] INFO ExchangeFreeBusyConnector – GetFreeBusyInfo() Begin

2013-12-17 19:41:24,287 [3] INFO ExchangeFreeBusyConnector - Email Addressees (Count=1), Start=12/17/2013 00:00:00 (Utc), End=06/03/2014 00:00:00 (Utc)

2013-12-17 19:41:24,287 [3] INFO ExchangeFreeBusyConnector - jonas.andersson@testlabs.se

2013-12-17 19:41:24,288 [3] INFO ExchangeConfiguration – User name credential is sa-account@testlabs.se

2013-12-17 19:41:24,292 [3] INFO AutodiscoverResultCache – jonas.andersson@testlabs.se not found in cache.

2013-12-17 19:41:24,302 [3] INFO AutodiscoverWorker – Using hint autodiscover address https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml

2013-12-17 19:41:24,302 [3] INFO AutodiscoverWorker – Email address: jonas.andersson@testlabs.se

2013-12-17 19:41:24,303 [3] INFO AutodiscoverWorker – ScpLookupOrder:Last

2013-12-17 19:41:31,733 [3] INFO AutodiscoverWorker – Using redirect target address https://pod51036.outlook.com/autodiscover/autodiscover.xml

2013-12-17 19:41:34,453 [3] INFO AutodiscoverWorker – User display name: Jonas Andersson

2013-12-17 19:41:34,453 [3] INFO AutodiscoverWorker – Internal Autodiscover URI: https://pod51036.outlook.com/autodiscover/autodiscover.xml

2013-12-17 19:41:34,453 [3] INFO AutodiscoverWorker – Internal EWS URI: https://outlook.office365.com/EWS/Exchange.asmx

2013-12-17 19:41:34,453 [3] INFO AutodiscoverWorker – Autodiscover successfully returned EWS URI.

2013-12-17 19:41:34,454 [3] INFO AutodiscoverWorker – 00:00:10.1529517

2013-12-17 19:41:34,456 [3] INFO AutodiscoverResultCache – Add jonas.andersson@testlabs.se https://outlook.office365.com/EWS/Exchange.asmx

2013-12-17 19:41:34,456 [3] INFO AutodiscoverResultCache – Contains jonas.andersson@testlabs.se False

2013-12-17 19:41:34,461 [3] INFO EwsWorker – Sending EWS request to Exchange

2013-12-17 19:41:37,043 [3] INFO EwsWorker – Receiving EWS response from Exchange 00:00:02.5816765

2013-12-17 19:41:37,049 [3] INFO EwsWorker – Sending EWS request to Exchange

2013-12-17 19:41:37,314 [3] INFO EwsWorker – Receiving EWS response from Exchange 00:00:00.2646486

2013-12-17 19:41:37,314 [3] INFO EwsWorker – Sending EWS request to Exchange

2013-12-17 19:41:37,574 [3] INFO EwsWorker – Receiving EWS response from Exchange 00:00:00.2597097

2013-12-17 19:41:37,574 [3] INFO EwsWorker – Sending EWS request to Exchange

2013-12-17 19:41:37,867 [3] INFO EwsWorker – Receiving EWS response from Exchange 00:00:00.2934156

2013-12-17 19:41:37,872 [3] INFO ExchangeFreeBusyConnector – GetFreeBusyInfo() End 00:00:13.5837260

2013-12-17 19:41:37,882 [3] INFO FreeBusyWcfServiceBase - Email Address: jonas.andersson@testlabs.se

2013-12-17 19:41:37,882 [3] INFO FreeBusyWcfServiceBase - Valid User=True, Busy Time count=335

2013-12-17 19:41:37,882 [3] INFO FreeBusyWcfServiceBase – GetFreeBusyForUsers() End Elapsed Time 00:00:13.6100533

 

 

 

Outlook 2013/OWA (destination/target)

 

Mail flow

A mail is sent from the Outlook 2013/OWA client to a user that has not been migrated and remains in Domino.

The mail is a standard mail, see picture below.

image_thumb13.png

 

During the transport, these actions are being logged into the CMN.log file on the CMN server, some related entities can be found below:

2013-12-17 19:11:43,822 INFO CMN.logging [5] – Connection received from 213.199.154.14.

2013-12-17 19:11:43,840 INFO CMN.logging [5] – Message Number [1] on Thread [5] from Exchange (213.199.154.14:18414) to Domino (172.16.1.16:25): Connection established.

2013-12-17 19:11:46,535 INFO CMN.logging [Proxy 1] – Message Number [1] on Thread [9] from Exchange (213.199.154.14:18414) to Domino (172.16.1.16:25): Processed Message ID: 36b115a4b2974ece99a97f9c00fa3171@AMXPR01MB088.eurprd01.prod.exchangelabs.com – Size: 2773 – From: jonas.andersson@testlabs.se – To: Anette.Andersson@domino.testlabs.se – Processing Time: .134 Seconds – Changes: NoChange

 

In the destination mailbox (Lotus Notes) it should look like the picture below

image_thumb14.png

 

And the reply from Notes ends up in the target mailbox (Outlook), just like the picture shows below

image_thumb15.png

 

Calendar Free/Busy

A Free/Busy request was done by arranging a new meeting in the Outlook 2013/OWA client and selecting the Domino users. If the Free/Busy request lookup is working as expected, it should look similar to the picture below:

image_thumb17.png

 

During the busytime lookup requests, these actions are being logged into the Autodiscover.wlog, EWS.wlog and DominoFreeBusyService.wlog on the CMN server. Some examples on log entries can be found while doing the busytime lookup, see below:

 

Autodiscover.wlog

2013-12-17 20:51:20,607 [6] INFO AutodiscoverPage – IsSecureConnection: True

2013-12-17 20:51:20,608 [6] INFO AutodiscoverPage – UserAgent: ASAutoDiscover/CrossForest/EmailDomain//15.00.0847.008

2013-12-17 20:51:20,612 [6] INFO AutodiscoverPage – UserHostName: 157.56.250.52

2013-12-17 20:51:20,612 [6] INFO AutodiscoverPage – UserHostAddress: 157.56.250.52

2013-12-17 20:51:20,619 [6] INFO AutodiscoverPage – Email Address: Anette.Andersson@domino.testlabs.se

2013-12-17 20:51:20,619 [6] INFO AutodiscoverPage – Quest EWS URL: https://autodiscover.domino.testlabs.se/EWS/Service.asmx

 

EWS.wlog:

2013-12-17 20:51:22,993 [6] INFO QuestEWSService – RequestedView: DetailedMerged

2013-12-17 20:51:22,994 [6] INFO QuestEWSService – RequestedViewSpecified: True

2013-12-17 20:51:22,994 [6] INFO QuestEWSService – MergedFreeBusyIntervalInMinutes: 30

2013-12-17 20:51:22,995 [6] INFO QuestEWSService – TimeWindow: 12/08/2013 00:00:00 Unspecified — 12/29/2013 00:00:00 Unspecified

2013-12-17 20:51:22,998 [6] INFO QuestEWSService – TimeZone bias: -60

2013-12-17 20:51:22,999 [6] INFO QuestEWSService - StandardTime: -10-Sunday 5 0

2013-12-17 20:51:22,999 [6] INFO QuestEWSService - DaylightTime: -3-Sunday 5 -60

2013-12-17 20:51:22,999 [6] INFO QuestEWSService - Anette.Andersson@domino.testlabs.se

2013-12-17 20:51:25,298 [6] INFO QuestEWSService – Response:

2013-12-17 20:51:25,298 [6] INFO QuestEWSService - Email Address: anette.andersson@domino.testlabs.se, FreeBusy Count: 39

2013-12-17 20:51:25,305 [6] INFO QuestEWSService – 00:00:02.3123684

 

DominoFreeBusyService.wlog:

2013-12-17 20:51:23,587 [3] INFO FreeBusyWcfServiceBase – GetFreeBusyForUsers() Begin

2013-12-17 20:51:23,588 [3] INFO FreeBusyWcfServiceBase – Time span: 12/07/2013 23:00:00 Utc — 12/28/2013 23:00:00 Utc

2013-12-17 20:51:23,592 [3] INFO FreeBusyWcfServiceBase – Email addresses:

2013-12-17 20:51:23,592 [3] INFO FreeBusyWcfServiceBase - Anette.Andersson@domino.testlabs.se

2013-12-17 20:51:23,717 [3] INFO SmtpDomainMappings – smtpMappings count:0

2013-12-17 20:51:23,726 [3] INFO DominoFreeBusyConnector – GetFreeBusyInfo() enter

2013-12-17 20:51:23,726 [3] INFO DominoFreeBusyConnector – Get Domino user map.

2013-12-17 20:51:23,767 [3] INFO DominoSingleton – Ctor() enter

2013-12-17 20:51:23,768 [3] INFO DominoSingleton – Create DominoLibrary

2013-12-17 20:51:23,769 [3] INFO DominoSingleton – Initialize DominoLibrary

2013-12-17 20:51:23,823 [3] INFO DominoSingleton – Create UserMapRepository

2013-12-17 20:51:23,824 [3] INFO DominoUserMapRepository – ctor() enter; serverName = domino/target

2013-12-17 20:51:23,824 [3] INFO DominoUserMapRepository – ctor() exit

2013-12-17 20:51:23,824 [3] INFO DominoSingleton – Ctor() exit

2013-12-17 20:51:23,827 [3] INFO DominoUserMapRepository – GetDominoUserMap() enter; smtpDomain = testlabs.se

2013-12-17 20:51:23,827 [3] INFO DominoUserMapRepository – anette.andersson@domino.testlabs.se not found in cache.

2013-12-17 20:51:23,827 [3] INFO DominoUserMapRepository – 1 cache miss.

2013-12-17 20:51:23,837 [3] INFO NameRepository – GetTargetDominoUsers count:1

2013-12-17 20:51:23,838 [3] INFO NameRepository – Querying Domino Server Name=domino/target Domain=testlabs.se

2013-12-17 20:51:25,234 [3] INFO NameRepository – Completed Domino Query

2013-12-17 20:51:25,234 [3] INFO NameRepository – No error in Domino query

2013-12-17 20:51:25,235 [3] INFO NameRepository – Address To Locate: anette.andersson@domino.testlabs.se

2013-12-17 20:51:25,238 [3] INFO NameRepository – Domino Type: Person

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino Internet Address: Anette.Andersson@domino.testlabs.se

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino Full Name: CN=Anette Andersson/O=target

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino Mail File: mail\aanderss

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino Mail Domain: target

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino List Name:

2013-12-17 20:51:25,239 [3] INFO NameRepository – Domino Mail Server: CN=domino/O=target

2013-12-17 20:51:25,239 [3] INFO NameRepository – Adding Anette.Andersson@domino.testlabs.se to result set.

2013-12-17 20:51:25,239 [3] INFO NameRepository – finally – NameRepository :: GetTargetDominoUsers

2013-12-17 20:51:25,241 [3] INFO DominoUserMapRepository – 1 addresses found.

2013-12-17 20:51:25,241 [3] INFO DominoUserMapRepository – Adding anette.andersson@domino.testlabs.se to cache.

2013-12-17 20:51:25,241 [3] INFO DominoUserMapRepository – GetDominoUserMap() exit

2013-12-17 20:51:25,241 [3] INFO DominoFreeBusyConnector – 1 Domino domain users found.

2013-12-17 20:51:25,241 [3] INFO DominoFreeBusyConnector – Filter list to SMTP Domino domain users.

2013-12-17 20:51:25,241 [3] INFO DominoFreeBusyConnector – Get Free/Busy information for each valid user in SMTP Domino domain user list.

2013-12-17 20:51:25,241 [3] INFO DominoFreeBusyConnector – Get live Free/Busy for Anette.Andersson@domino.testlabs.se

2013-12-17 20:51:25,254 [3] INFO DominoLibrary – Sending request to Domino for free busy information.

2013-12-17 20:51:25,263 [3] INFO DominoLibrary – Domino response processing complete.

2013-12-17 20:51:25,275 [3] INFO DominoFreeBusyConnector – Add to result list

2013-12-17 20:51:25,275 [3] INFO DominoFreeBusyConnector – Sort the result list.

2013-12-17 20:51:25,278 [3] INFO DominoFreeBusyConnector – 1 Free/Busy results found

2013-12-17 20:51:25,278 [3] INFO DominoFreeBusyConnector – GetFreeBusyInfo() exit

2013-12-17 20:51:25,280 [3] INFO FreeBusyWcfServiceBase - Email Address: anette.andersson@domino.testlabs.se

2013-12-17 20:51:25,280 [3] INFO FreeBusyWcfServiceBase - Valid User=True, Busy Time count=39

2013-12-17 20:51:25,280 [3] INFO FreeBusyWcfServiceBase – GetFreeBusyForUsers() End Elapsed Time 00:00:01.6876990

 

Notes from the field

Log reader tool – A good log reader, my favorite is the old tool that was included in the SMS 2003 resource kit called trace32.exe. It can be downloaded here.

Domino SMTP routing – Until I have published a new article on this topic, see the existing one since it can be difficult to understand on how SMTP routing is working between the systems. See the post about it here: http://www.testlabs.se/blog/2011/01/03/coexistence-between-domino-and-exchange-2010-%e2%80%93-part-1-of-2/

Network MonitoringNetwork Monitoring or Wireshark may sometimes be your best friend during troubleshooting network connectivity. Portqry is another tool that could be of great value during initial network verification.

 

Don’t hesitate to comment if you would like to add anything or if you have other experiences, I will add it into the post and link your blog.

I have decided that I won’t publish any article about the Migration Manager product. If anyone are interested of writing one, I’m glad to support and review the article. If interested, contact me at: jonas.andersson@testlabs.se.

 

I will take a break from the migration articles for a while now and write about other topics that readers hopefully find interesting reading.

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Hi Jonas,

 

I'm hoping you can help me out. I am migrating from Notes to Office 365. I have setup an Exchange 2013 hybrid server on premise and using Quest Migration Manager and Quest Coexistence Manager for Notes. All is working well in testing except for free/busy information from cloud to notes.

 

Notes can see free/busy for the cloud mailboxes.

Cloud users can see free/busy for a mailbox I created on the hybrid server

Cloud users can not see free/busy for Notes

 

From the logs it appears, that it keeps trying to get the information from autodiscover pointing to the hybrid server and not using the target I created of notes.domain.com. Any ideas?

 

Thank you,

Kevin

 

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