nodiaque Posted January 28, 2014 Report post Posted January 28, 2014 Hello, I have SCCM 2012 R2 installed. Everything work great except the SCCM remote tools doesn't work. I can use microsoft remote desktop without any problem, I can use windows remote assistance without any problem, but not the sccm remote tools. I don't have any firewall on either workstation. I have configured SCCM client as per the doc on this forum. It used to work when I was on SCCM 2012 but when I upgraded to SCCM 2012 R2, it doesn't work anymore. I have a gpo enabling windows remote assistance and rdp, with a gpp adding some user in it (same as sccm client). Any clue what's going on? Thank you Quote Share this post Link to post Share on other sites More sharing options...
Edenost Posted January 29, 2014 Report post Posted January 29, 2014 Can you check the logs on the PC you're trying to remote to? See if there are any errors: %windir%\CCM\Logs\CmRcService.log Quote Share this post Link to post Share on other sites More sharing options...
newadmsccm Posted January 29, 2014 Report post Posted January 29, 2014 You enable feature in Administration/Client Settings/Remote tools and select all options? Quote Share this post Link to post Share on other sites More sharing options...
Rocket Man Posted January 29, 2014 Report post Posted January 29, 2014 I have configured SCCM client as per the doc on this forum. It used to work when I was on SCCM 2012 but when I upgraded to SCCM 2012 R2, it doesn't work anymore. So did you enable Client auto-upgrade after the R2 upgrade or are your clients still on the SP1 version? Check and make sure that the RMC service is running on the clients in task manager. Quote Share this post Link to post Share on other sites More sharing options...
