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System Center Operations Manager 2012 R2 - Missing Performance Graphs in the Web Console

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REPOST: We've recently had a few calls from customers regarding their on-premise Operations Manager 2012 Web Console - it works fine except they can't access any performance graphs. They receive a generic looking red x in the upper left corner. The resolution posted at http://technet.microsoft.com/en-us/library/hh298606.aspx did the trick. The following steps resolved the issue:

  1. Open Windows Explorer and navigate to C:\Program Files\System Center 2012\Operations Manager\WebConsole\MonitoringView
  2. Right-click the TempImages folder and select Properties
  3. Select the Security tab and click Advanced
  4. Click Change Permissions.
  5. Select Include inheritable permissions from this object’s parent.
  6. In the Permissions entries box, select the entry for SYSTEM and click Remove.
  7. In the Permissions entries box, select the entry for Administrators and click Remove.
  8. Click OK for each open dialog box.
  9. An IISReset for good measure and you are all set.


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