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evans8182

Unable to Successfully Install Critical Updates

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Hello,

I am an SCCM 2012 newbie. I have been unsuccessful in installing critical updates. Basically, the deployment gets deployed and downloaded to the client but it never installs it. I have pulled all of the relevant logs which provide some clues. Scanagent.log, rebootcoordinator.log, servicewindowmanager.log, wcm.log, wsync.log, wsusctrl.log, ruleengine.log, SUPSetup.log, updateshandler.log, -- all look good with no errors, failures, warnings.

However, a number of the other logs contains errors. Is it possible to vet these logs here since there are several? I will post the windowsupdate.log. Please note the last 4 lines where it trys to install the updates but the last line is "WARNING: There are no approved updates to install". I'm not sure what that means .. also I can post more of the log if that is helpful. Thanks for any help -- it is greatly appreciated.

 

WindowsUpdate.log =

2015-03-11 05:55:59:437 956 1194 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037

2015-03-11 05:55:59:437 956 1194 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

2015-03-11 05:57:22:655 956 144c EP FATAL: EP: Failed to obtain element node, error = 0x80245002

2015-03-11 05:57:22:780 956 144c EP FATAL: Failed to obtain plugin interfaces using CLSID 7D5F3CBA-03DB-4BE5-B4B3-6DBED19A6833, error = 0x8024000E

2015-03-11 05:57:22:821 956 144c Agent WARNING: WU client failed Searching for update with error 0x8024000e

2015-03-11 05:55:59:296 956 1194 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.

2015-03-11 05:55:59:358 956 1194 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll

2015-03-11 05:57:22:749 956 144c Agent WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0

2015-03-11 05:57:22:811 956 144c PT WARNING: PTError: 0x8024000e

2015-03-11 05:57:22:811 956 144c PT WARNING: Initialization failed for Protocol Talker Context: 0x8024000e

2015-03-11 05:57:22:811 956 144c Agent * WARNING: Exit code = 0x8024000E

2015-03-11 06:21:56:594 968 e8c Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002

2015-03-16 04:14:17:850 968 1660 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002

2015-03-16 04:14:17:850 968 1660 Agent WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0

2015-03-11 05:57:23:321 956 17f8 Report REPORT EVENT: {D462FFC9-CF2C-4EB8-91DC-4EB946A903A1} 2015-03-11 05:57:22:811-0400 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 8024000e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024000e.

<as seen earlier in the logs>2015-03-11 02:26:24:027 956 1274 Report REPORT EVENT: {F5A3CD05-8B66-4806-BAF7-48AD2E8012E8} 2015-03-11 02:26:24:027-0400 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Software Synchronization Windows Update Client successfully detected 40 updates.

2015-03-11 05:55:59:358 956 1194 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000

2015-03-11 05:55:59:358 956 1194 Agent * Target group: (Unassigned Computers)

 

2015-03-18 06:40:25:397 968 5fc AU ## START ## AU: Install updates

2015-03-18 06:40:25:397 968 5fc AU #########

2015-03-18 06:40:25:397 968 5fc AU # Initiating scheduled install

2015-03-18 06:40:25:428 968 5fc AU WARNING: There are no approved updates to install

 

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