Hi Everyone,
Firstly I just wanted to say these forums are great. They have helped so much with my installation and management of Configuration Manager at my site.
Yesterday I upgraded from Configuration Manager 2012 SP1 (on Server 2008 R2) to Configuration Manager 2012 R2. I followed this guide on this website:
http://www.windows-noob.com/forums/index.php?/topic/8451-how-can-i-install-system-center-2012-r2-configuration-manager/
I used the actual release version instead of the Preview Release version in the guide above.
The installation went very smoothly just like the guide. At the end I had all green checks and everything seemed fine. Very shortly afterwards we tried to image some machines and noticed they were failing. Diving into our logs using the CMTrace tool we discovered lots of red errors.
Within the sitecomp.log it looks like the upgrade on the SMSMP failed or is failing:
Remove STORM.MERCEDES.WA.EDU.AU from user group SMS_SiteSystemToSiteServerConnection_MP_MCP SMS_SITE_COMPONENT_MANAGER 23/10/2013 5:42:01 AM 712 (0x02C8) NetLocalGroupDelMembers(MERCEDES\STORM$) failed with (1377) SMS_SITE_COMPONENT_MANAGER 23/10/2013 5:42:01 AM 712 (0x02C8) Starting bootstrap operations... SMS_SITE_COMPONENT_MANAGER 23/10/2013 5:42:01 AM 712 (0x02C8) Installed service SMS_SERVER_BOOTSTRAP_STORM. SMS_SITE_COMPONENT_MANAGER 23/10/2013 5:42:01 AM 712 (0x02C8) Starting service SMS_SERVER_BOOTSTRAP_STORM with command-line arguments "MCP D:\Program Files\Microsoft Configuration Manager /install D:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe SMSMP "... SMS_SITE_COMPONENT_MANAGER 23/10/2013 5:42:01 AM 712 (0x02C8) Execution of "D:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe /install /siteserver:STORM.MERCEDES.WA.EDU.AU" on server STORM.MERCEDES.WA.EDU.AU failed: Child process ""D:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe" /install /siteserver:STORM SMSMP 0" took too long to execute, and the process (PID = 7652) was orphaned. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8) INFO: 'STORM.MERCEDES.WA.EDU.AU' is a valid FQDN. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8) Bootstrap operation failed. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8) Deinstalled service SMS_SERVER_BOOTSTRAP_STORM. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8) Bootstrap operations aborted. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8) Reinstallation failed and will be retried in the next polling cycle. SMS_SITE_COMPONENT_MANAGER 23/10/2013 6:12:07 AM 712 (0x02C8)
Then within the MPSetup.log it looks like it is trying to update the CCM Client as part of the SMSMP update, but fails:
<10/23/13 10:12:27> ======== Installing Pre Reqs for Role SMSMP ======== <10/23/13 10:12:27> Found 3 Pre Reqs for Role SMSMP <10/23/13 10:12:27> Pre Req MSXML60 found. <10/23/13 10:12:27> No versions of MSXML60 are installed. Would install new MSXML60. <10/23/13 10:12:27> Enabling MSI logging. msxml6_x64.msi will log to D:\Program Files\Microsoft Configuration Manager\logs\msxml6_x64MSI.log <10/23/13 10:12:27> Installing D:\Program Files\Microsoft Configuration Manager\bin\x64\00000409\msxml6_x64.msi <10/23/13 10:12:27> msxml6_x64.msi exited with return code: 0 <10/23/13 10:12:27> msxml6_x64.msi Installation was successful. <10/23/13 10:12:27> Pre Req CcmSetup found. <10/23/13 10:12:27> Installing pre-req using command line "D:\Program Files\Microsoft Configuration Manager\client\ccmsetup.exe" /UpgradeWithServer:mp <10/23/13 10:12:27> Pre-req installer "D:\Program Files\Microsoft Configuration Manager\client\ccmsetup.exe" /UpgradeWithServer:mp finished with exit code 1 <10/23/13 10:12:27> Failed to Install Pre Req CcmSetup. Return Code is 1 <10/23/13 10:12:27> This was a required Pre Req, can not continue. <10/23/13 10:12:27> Installation Failed. Error Code: 1 <10/23/13 10:12:27> ~RoleSetup().
Then in the client.msi.log it shows more errors with the CCM Client:
MSI (s) (74:E8) [10:12:30:507]: Product: Configuration Manager Client - Update '{15424A7E-6B05-4134-8598-1DBE006CEC12}' could not be installed. Error code 1642. Additional information is available in the log file C:\Windows\ccmsetup\Logs\client.msi.log. MSI (s) (74:E8) [10:12:30:507]: Windows Installer installed an update. Product Name: Configuration Manager Client. Product Version: 5.00.7958.1000. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: {15424A7E-6B05-4134-8598-1DBE006CEC12}. Installation success or error status: 1642. MSI (s) (74:E8) [10:12:30:508]: Note: 1: 1708 MSI (s) (74:E8) [10:12:30:508]: Product: Configuration Manager Client -- Installation failed. MSI (s) (74:E8) [10:12:30:508]: Windows Installer installed the product. Product Name: Configuration Manager Client. Product Version: 5.00.7958.1000. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1642. MSI (s) (74:E8) [10:12:30:510]: Attempting to delete file C:\Windows\Installer\3df4d0c.msp
We have tried removing the Management Point and re-adding it. This has not fixed the issue. The same errors remain.
Has anyone had any similar issues or does anyone have any idea on what may be the issue?
Any help is much appreciated.
Topher Wilkes
