I have problems with remote control. And I don’t understand why it’s working on some computers but others not. Under client settings I have enabled remote tools. The agent on the client the Remote tools agent enabled. The client with the problem: Service: Configuration Manager Remote Control is disabled. The local group: ConfigMgr Remote Control users are missing The windows firewall are missing this: If I enable and start the configuration Manager Remote Control service. I see this in the CmRCService: If I try to start the remote control from sccm I get this message. All the client have the same client installed I hope somebody can help me here. Thanks for your help.