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Abduljalil

Capture and Restore User Profile issue

Question

Hi,

 

We are using Microsoft System Center Configuration Manager 2007 SP2 R2 to deploy Microsoft Windows 7 EE image, deployment with a new scenario is working fine, and deployment with refresh or in-place scenario has some issues with some computers not all

 

We create task sequence for refresh/in-place scenario and we configure USMT hard link feature, we start the process and everything work fine with 6 computers and 2 had issue (We didn't found user profile).

 

In Task Sequence report I found the following when trying to restore user profile

 

USMT returned exit code (0xc0000006) Look USMT log file loadstate.log for details messages UInvoking ReleaseSource on USMTPackageing path \\servername.domian.com\smspkgf$\s0100006 OSDMigrationUserState finished 0xc0000006

 

everything else deploy successfully apply image and join to domain with softwares

 

I log in with admin privilege and show hid folders and protected folder to check if I can find C:\_SMSTaskSequence\userState but it was not available which is mean problem start from capturing.

 

I'm confusing because I didn't face this issue with other machines profile restoring was successfully

 

I check Scansate.log on client machine and found the following errors:

 

2010-06-23 12:37:39, Warning [0x08040c] Failed to create SMI engine

 

2010-06-23 12:37:39, Warning [0x080000] LookupAccountSidW failed. Error: 0x00000534[gle=0x00000534]

 

2010-06-23 12:37:39, Warning [0x0803ba] Found valid profile but can't get user credentials. Will ignore due to error code: 0x00000534 User SID: S-1-5-21-1935954185-437543145-624655392-24966[gle=0x00000534]

 

2010-06-23 12:37:40, Warning [0x080000] LookupAccountSidW failed. Error: 0x00000534[gle=0x00000534]

 

2010-06-23 12:37:40, Warning [0x0803ba] Found valid profile but can't get user credentials. Will ignore due to error code: 0x00000534 User SID: S-1-5-21-1935954185-437543145-624655392-7828[gle=0x00000534]

 

2010-06-23 12:38:00, Error [0x000000] MigStartupOnline caught exception: Win32Exception: \\HQSCCM.KAHRAMAA.CORP\SMSPKGF$\S0100006\x86: The system cannot find the path specified. [0x00000003] class UnBCL::String *__stdcall UnBCL::Path::GetLongName(const class UnBCL::String *)

 

2010-06-23 12:38:00, Error [0x000000] Error while trying to start the migration process[gle=0x00000006]

 

2010-06-23 12:38:00, Warning [0x000000] Internal error 4 was translated to a generic error

 

Note: Log is long that's why I copy only errors and warnings

 

Loadstate.log

 

2010-06-24 00:45:00, Info [0x000000] An error occurred processing the command line.

 

smsts.log

scanstate.log

loadstate.log

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