New Boot Image from USB Stick WinPE keeps restarting

[rolson]

Hi everyone,

We are running Microsoft Configuration Manager Version 2403, Site Version 5.0.9128.1000. We always had a working boot image x64 with OS Version 10.0.19041.1. Our ADK Version is 10.0.22621.1.

This boot image works on all our devices. Recently we received new hardware and with our working "old" bootstick we receive the error message "failed to find a valid network adapter". In smsts.og:

"GetAdaptersInfo() failed."

VerifyNetworkAdapter() failed. 0x800700E8"

Since the OS Version of the old Boot Image doesn't match the ADK version I cannot add drivers, because the tab is missing. I tried to copy the boot.wim of the old working boot image, import it into SCCM, reload the ADK and import the network drivers from the vendors site, but now when I create an ISO from this new boot image with the NIC, WinPE is loading, a white Configuration Manager page is shown and the the client restart after 20 seconds. I can run the command prompt, but it is rebooting anyway.

I tried the bootstick on other prod devices where the old bootstick was working, but the same issue appears as for the new device.

I also tried to create a completely new boot image without and with NICs, but the same scenario. I also added a storage drivers, but still the same happens.

Boot image and drivers are distributed to DPs.

I don't want to reload the "old" working boot image so it matches the ADK version, because this is the only boot image that works for us in prod.

 

Any help is appreciated.

Thanks!

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