Hello,
we're using SCCM 2012 on Windows Server 2008 R2 with Windows 7 Prof Clients.
On one Client we have several errors with the deployment of the Windows Updates, e.g. "Windows Update Client failed to detect with error 0x80072efd."
Windows Firewall on the server and on the clients are disabled.
Here the results of the log-files
SoftwareDistribution\ReportingEvents.log:
{31BC61EF-E274-41A6-8634-C8394D328D25} 2014-02-13 15:51:02:677+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd CcmExec Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd.
WindowsUpdate.log:
2014-02-13 14:51:01:921 4396 1d44 COMAPI -------------
2014-02-13 14:51:01:921 4396 1d44 COMAPI -- START -- COMAPI: Search [ClientId = CcmExec]
2014-02-13 14:51:01:921 4396 1d44 COMAPI ---------
2014-02-13 14:51:01:921 716 724 Agent *************
2014-02-13 14:51:01:921 4396 1d44 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2014-02-13 14:51:01:921 716 724 Agent ** START ** Agent: Finding updates [CallerId = CcmExec]
2014-02-13 14:51:01:921 716 724 Agent *********
2014-02-13 14:51:01:921 716 724 Agent * Include potentially superseded updates
2014-02-13 14:51:01:921 716 724 Agent * Online = Yes; Ignore download priority = Yes
2014-02-13 14:51:01:921 716 724 Agent * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
2014-02-13 14:51:01:921 716 724 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-02-13 14:51:01:921 716 724 Agent * Search Scope = {Machine}
2014-02-13 14:51:01:968 716 724 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-02-13 14:51:01:968 716 724 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = HTTP://DEPLOYSERVER.domain.DE:8530/ClientWebService/client.asmx'>HTTP://DEPLOYSERVER.domain.DE:8530/ClientWebService/client.asmx
2014-02-13 14:51:03:013 716 724 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <172.16.10.10:8080> Bypass List used : <(null)> Auth Schemes used : <>
2014-02-13 14:51:03:013 716 724 PT + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2014-02-13 14:51:03:013 716 724 PT + Caller provided proxy = No
2014-02-13 14:51:03:013 716 724 PT + Proxy list used = 172.16.10.10:8080
2014-02-13 14:51:03:013 716 724 PT + Bypass list used = <NULL>
2014-02-13 14:51:03:013 716 724 PT + Caller provided credentials = No
2014-02-13 14:51:03:013 716 724 PT + Impersonate flags = 0
2014-02-13 14:51:03:013 716 724 PT + Possible authorization schemes used =
2014-02-13 14:51:03:013 716 724 PT WARNING: GetConfig failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2014-02-13 14:51:03:013 716 724 PT WARNING: PTError: 0x80072efd
2014-02-13 14:51:03:013 716 724 PT WARNING: GetConfig_WithRecovery failed: 0x80072efd
2014-02-13 14:51:03:013 716 724 PT WARNING: RefreshConfig failed: 0x80072efd
2014-02-13 14:51:03:013 716 724 PT WARNING: RefreshPTState failed: 0x80072efd
2014-02-13 14:51:03:013 716 724 PT WARNING: Sync of Updates: 0x80072efd
2014-02-13 14:51:03:013 716 724 PT WARNING: SyncServerUpdatesInternal failed: 0x80072efd
2014-02-13 14:51:03:013 716 724 Agent * WARNING: Failed to synchronize, error = 0x80072EFD
2014-02-13 14:51:03:013 716 724 Agent * WARNING: Exit code = 0x80072EFD
2014-02-13 14:51:03:013 716 724 Agent *********
2014-02-13 14:51:03:013 716 724 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2014-02-13 14:51:03:013 716 724 Agent *************
2014-02-13 14:51:03:013 716 724 Agent WARNING: WU client failed Searching for update with error 0x80072efd
2014-02-13 14:51:03:029 4396 1d44 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2014-02-13 14:51:03:029 4396 1d44 COMAPI - Updates found = 0
2014-02-13 14:51:03:029 4396 1d44 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
2014-02-13 14:51:03:029 4396 1d44 COMAPI ---------
2014-02-13 14:51:03:029 4396 1d44 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-02-13 14:51:03:029 4396 1d44 COMAPI -------------
2014-02-13 14:51:03:029 4396 1d44 COMAPI WARNING: Operation failed due to earlier error, hr=80072EFD
2014-02-13 14:51:03:029 4396 1d44 COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EFD)
2014-02-13 14:51:08:021 716 724 Report REPORT EVENT: {9FCAD677-4C4E-4F97-801B-26871FBE087A} 2014-02-13 14:51:03:013+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd CcmExec Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd.
2014-02-13 14:51:08:021 716 724 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-02-13 14:51:08:021 716 724 Report WER Report sent: 7.5.7601.17514 0x80072efd 00000000-0000-0000-0000-000000000000 Scan 101 Managed
2014-02-13 14:51:08:021 716 724 Report CWERReporter finishing event handling. (00000000)
ScanAgent.log:
ScanJob({32B50DD3-9D05-405A-A7B8-1682533DE396}): CScanJob::OnScanComplete -Scan Failed with Error=0x80072efd ScanAgent 13.02.2014 15:54:05 8156 (0x1FDC)
ScanJob({32B50DD3-9D05-405A-A7B8-1682533DE396}): CScanJob::ScheduleScanRetry- ScanRetry Timer task successfully scheduled. Will wake up in next 1799 seconds ScanAgent 13.02.2014 15:54:05 8156 (0x1FDC)
ScanJob({32B50DD3-9D05-405A-A7B8-1682533DE396}): CScanJob::OnScanComplete - Scan Retry successfully scheduled ScanAgent 13.02.2014 15:54:05 8156 (0x1FDC)
ScanJob({32B50DD3-9D05-405A-A7B8-1682533DE396}): CScanJobManager::OnScanComplete- Scan has failed, scan request will be pending for scan retry cycle. ScanAgent 13.02.2014 15:54:05 8156 (0x1FDC)
CScanAgent::ScanCompleteCallback - failed at OnScanComplete with error=0x87d00631 ScanAgent 13.02.2014 15:54:05 8156 (0x1FDC)
ScanJob({95B11B6C-EC6B-433A-8B7D-9C00F64CA6FC}): CScanJob::OnScanRetry- Requesting scan ScanAgent 13.02.2014 15:55:40 7284 (0x1C74)
Sources are current, but Invalid. TTL is also invalid. ScanAgent 13.02.2014 15:55:40 2092 (0x082C)
WUAHandler.log:
Its a WSUS Update Source type ({4B577F7B-0849-46A0-934C-CAFFC46B0BBF}), adding it. WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Existing WUA Managed server was already set (HTTP://DEPLOYSERVER.domain.DE:8530), skipping Group Policy registration. WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Added Update Source ({4B577F7B-0849-46A0-934C-CAFFC46B0BBF}) of content type: 2 WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Async searching of updates using WUAgent started. WUAHandler 13.02.2014 15:55:40 2092 (0x082C)
Async searching completed. WUAHandler 13.02.2014 15:55:41 5236 (0x1474)
OnSearchComplete - Failed to end search job. Error = 0x80072efd. WUAHandler 13.02.2014 15:55:41 2092 (0x082C)
Scan failed with error = 0x80072efd. WUAHandler 13.02.2014 15:55:41 2092 (0x082C)
I am wondering, why the client want to use a proxy-adress ... as seen in the WindowsUpdate.log
"WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <172.16.10.10:8080> Bypass List used : <(null)> Auth Schemes used : <>"
Maybe this has to do with the fact of our problem?
How can we delete this proxy-entry?
Regards
Marcel
