I need some assistance on troubleshooting why my Inventoried Software are empty. I have done the following more than 7 days ago, and I'm still not seeing anything under my Inventoried Software, nor under my Asset Resource Explorer (Both Hardware and Software are empty).
My setup: SCCM 2012 R2 installed on a Server 2012 R2 Standard OS, VM Environment, and SQL is installed on a separate server running SQL 2008 R2.
1. Enable Software Inventory in Client Settings, added Inventory these file types "*.exe, *.dll, *.pst" , schedule software inventory and file collection every 7 days.
2. Enable Hardware Inventory in Client Settings, change/enable Set Classes for "Installed Applications (64), Installed Applications (Win32Reg), Installed Executable, and Installed Software. Schedule hardware inventory schedule every 7 days.
3. Installed Asset Intelligence Synchronization point, and then enable ALL the Asset Intelligence reporting classes. Synchronization is on a schedule every 7 days.
4. Checking the InventoryAgent.log on client' computer, and the only thing related to "SMS_InstalledSoftware" is this line:
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, ARPDisplayName, ChannelCode, ChannelID, CM_DSLID, EvidenceSource, InstallDate, InstallDirectoryValidation, InstalledLocation, InstallSource, InstallType, Language, LocalPackage, MPC, OsComponent, PackageCode, ProductID, ProductName, ProductVersion, Publisher, RegisteredUser, ServicePack, SoftwareCode, SoftwarePropertiesHash, SoftwarePropertiesHashEx, UninstallString, UpgradeCode, VersionMajor, VersionMinor FROM SMS_InstalledSoftware; Timeout = 600 secs.
The Timeout = 600 secs is not normal right?
I have attached my InventoryAgent.log for reference.
Is there anything I can try to make it work? Thanks in advance!