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Office 2010 SCCM 2007 R3 1603 Error

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Hello Everyone


I'm trying to deploy Office 2010 Pro Plus via SCCM 2007 R3 like you showed in the Pinned Tutorial.


It worked for like 20 times without any Problems, but since then I allways receive the following Error:


The program for advertisement "CPG20036" failed ("CPG0000C" - "Microsoft Office 2010 Professional Plus"). A failure exit code of 1603 was returned.



Possible cause: Systems Management Server (SMS) determines status for each program it executes. If SMS cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 1603 is considered a failure.

Solution: For more information on the exit code, refer to the documentation for the program you are distributing.


Can somebody help me out with that Error? I allready deleted the whole Package and recreatet it, without success.


I'm happy to provide you with further Information if needed.


Thank you very much



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Hello Tom,


In your config.xml for your Microsoft Office 2010 deployment, go into the Logging XML element, and change the value of the "Type" attribute to "Verbose". If necessary, you can change the "Path" and "Template" attributes to move the location of your log files on the filesystem.




Then, run the setup again and look through the log file (or post it here for assistance).


"1603" is a generic error returned by the Windows Installer service (msiexec.exe) -- unfortunately, that in itself doesn't tell us much. With verbose logging enabled though, we should have much more information to work with :)


Hope this helps.



Trevor Sullivan



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