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Hello, My question is regarding applying driver packages during OSD and issues after the image is laid down. I recently updated my Dell Latitude E6420 Windows 7 x86 driver package with the latest cab file from Dells website. After creating the new driver package and applying it to the OSD task sequence, I have had reports that some E6420's are having problems getting stuck on the Windows Start Splash Screen. After several reboots the users state that it is intermittent but that it continues to hang on the windows start screen. However, I also have an E6420 and I cannot recreate the problem. Which logs should I be looking at on the problem computers? Could this have to do with BIOS settings for SATA operation being on either AHCI or RAID on? Video Driver possibly? Any help would be much appreciated. Cheers, Joe