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Hi, I would like to share with everyone a brief background info about our product we released sometime back. Expit EnSight is an advanced analytics and dashboards platform for Microsoft System Center Service Manager 2012 that enables service managers to view, analyze, report on all work items, workloads, workflows, through a single console. Expit EnSight for Service Manager 2012 provides a comprehensive view for events in Service Manager tailored for IT managers and NOC facilities. Using EnSight, users can easily sort tickets by source, category, support group or the status of every ticket du