Updates not installing - laptop reports as compliant

[Thomas Capacci]

I have Automatic Deployment rules for Patch Tuesday, SUG are created and deployed to a test (collection my laptop is member of it).

I have set a maintenance window on the collection and even disabled business hours from the Software Center.

UpdatesDeployment logs:

The deadline is already reached but nothing happens

Message received: '<?xml version='1.0' ?> <CIAssignmentMessage MessageType='EnforcementDeadline'> <AssignmentID>{a3beb978-eacf-4b44-a237-db63be768fcc}</AssignmentID> </CIAssignmentMessage>' UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 10304 (0x2840) Assignment {a3beb978-eacf-4b44-a237-db63be768fcc} has total CI = 46 UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 10304 (0x2840) Deadline received for assignment ({a3beb978-eacf-4b44-a237-db63be768fcc}) UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 10304 (0x2840) Detection job ({62AABFB5-569A-4CFF-AE80-42184AAFF072}) started for assignment ({a3beb978-eacf-4b44-a237-db63be768fcc}) UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 10304 (0x2840) OnPolicyModify for assignment ({a3beb978-eacf-4b44-a237-db63be768fcc})... UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 30144 (0x75C0) DetectJob completion received for assignment ({a3beb978-eacf-4b44-a237-db63be768fcc}) UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 19484 (0x4C1C) Update (Site_9AF1E361-B7E7-4EBC-A34A-D39075D479DF/SUM_687d018a-1caa-4f00-8838-994e152c3cdf) added to the targeted list of deployment ({a3beb978-eacf-4b44-a237-db63be768fcc}) UpdatesDeploymentAgent 23-Jul-18 1:51:42 PM 19484 (0x4C1C)

...

CUpdateAssignmentsManager received a SERVICEWINDOWEVENT START Event UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) Suspend activity in presentation mode is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) At least one user has elected to suspend non-business hours activity when in presentation mode. Checking for presentation mode. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) Proceeding to non-business hours activites as presentation mode is off. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) Automatic required software installation during non-business hours is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) Auto install during non-business hours is enabled, selecting all required updates. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) No actionable updates for install task. No attempt required. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) No updates needed to be installed during non-business hours. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 26112 (0x6600) CUpdateAssignmentsManager received a SERVICEWINDOWEVENT START Event UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) Suspend activity in presentation mode is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) At least one user has elected to suspend non-business hours activity when in presentation mode. Checking for presentation mode. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) Proceeding to non-business hours activites as presentation mode is off. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) Automatic required software installation during non-business hours is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) Auto install during non-business hours is enabled, selecting all required updates. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) No actionable updates for install task. No attempt required. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) No updates needed to be installed during non-business hours. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 39856 (0x9BB0) CUpdateAssignmentsManager received a SERVICEWINDOWEVENT START Event UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) Suspend activity in presentation mode is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) At least one user has elected to suspend non-business hours activity when in presentation mode. Checking for presentation mode. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) Proceeding to non-business hours activites as presentation mode is off. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) Automatic required software installation during non-business hours is selected UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) Auto install during non-business hours is enabled, selecting all required updates. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) No actionable updates for install task. No attempt required. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4) No updates needed to be installed during non-business hours. UpdatesDeploymentAgent 23-Jul-18 7:40:55 PM 42692 (0xA6C4)

There are updates to install though:

 

PS C:\WINDOWS\system32> get-wmiobject -computername (Read-Host "Computer") -query "SELECT * FROM CCM_UpdateStatus where Status = 'missing' and not Title like '%definition%'" -namespace "root\ccm\SoftwareUpdates\UpdatesStore" | sort-object - property article | Format-Table -Property Bulletin,Article,Title -Autosize Computer: localhost Bulletin

Article Title -------- ------- ----- 2546951 Microsoft SQL Server 2008 Service Pack 3 (KB2546951) 2546951 Microsoft SQL Server 2008 Service Pack 3 (KB2546951) 2979596 Microsoft SQL Server 2008 Service Pack 4 (KB2979596) 2979596 Microsoft SQL Server 2008 Service Pack 4 (KB2979596) 3104046 Office 365 Client Update - Monthly Channel (Targeted) Version 1807 for x86 based Edition (Build 10... 3104046 Office 365 Client Update - Monthly Channel (Targeted) Version 1807 for x86 based Edition (Build 10... 4345421 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) 4345421 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) 890830 Windows Malicious Software Removal Tool x64 - July 2018 (KB890830) 890830 Windows Malicious Software Removal Tool x64 - July 2018 (KB890830)

 

I have checked all the logs, the WSUS server is contacted succesfully, updates are downloaded it just never installs.

 

Windows UPdate log

2018/07/23 22:05:22.1324703 6640 10792 Agent WU client version 10.0.17134.137 2018/07/23 22:05:22.1330344 6640 10792 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled. 2018/07/23 22:05:22.1335198 6640 10792 Agent Base directory: C:\WINDOWS\SoftwareDistribution 2018/07/23 22:05:22.1345644 6640 10792 Agent Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb 2018/07/23 22:05:22.1368219 6640 10792 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5 2018/07/23 22:05:22.1878230 6640 10792 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 6. 2018/07/23 22:05:22.1880603 6640 10792 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4. 2018/07/23 22:05:22.1892186 6640 10792 Shared Network state: Connected 2018/07/23 22:05:22.3256872 6640 10792 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed 2018/07/23 22:05:22.3258718 6640 10792 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 6. 2018/07/23 22:05:22.3258809 6640 10792 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4. 2018/07/23 22:05:22.3258890 6640 10792 Shared Power status changed 2018/07/23 22:05:22.3277189 6640 10792 Agent Initializing global settings cache 2018/07/23 22:05:22.3277212 6640 10792 Agent WSUS server: http://remcorpsccm01.corp.group.local:8530 2018/07/23 22:05:22.3277229 6640 10792 Agent WSUS status server: http://remcorpsccm01.corp.group.local:8530 2018/07/23 22:05:22.3277282 6640 10792 Agent Alternate Download Server: (null) 2018/07/23 22:05:22.3277299 6640 10792 Agent Fill Empty Content Urls: No 2018/07/23 22:05:22.3277315 6640 10792 Agent Target group: (Unassigned Computers) 2018/07/23 22:05:22.3277328 6640 10792 Agent Windows Update access disabled: No 2018/07/23 22:05:22.3277342 6640 10792 Agent Do not connect to Windows Update Internet locations: No 2018/07/23 22:05:22.3281240 6640 18732 Agent *FAILED* [80240013] m_services.Add() 2018/07/23 22:05:22.3281276 6640 18732 Agent *FAILED* [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2099] 2018/07/23 22:05:22.3281301 6640 18732 Agent *FAILED* [80240013] Method failed [CAgentServiceManager::DelayedInit:2743] 2018/07/23 22:05:22.3286447 6640 18732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-07-24 07:45:11, not idle-only, not network-only 2018/07/23 22:05:22.3317952 6640 18732 Agent Initializing Windows Update Agent 2018/07/23 22:05:22.3319052 6640 18732 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000 2018/07/23 22:05:22.3331029 6640 18732 IdleTimer WU operation (SR.CcmExec ID 1) started; operation # 3; does use network; is not at background priority 2018/07/23 22:05:22.3332889 6640 11028 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010] 2018/07/23 22:05:22.3333057 6640 11028 IdleTimer WU operation (SR.CcmExec ID 1, operation # 3) stopped; does use network; is not at background priority 2018/07/23 22:05:22.3344331 19604 20112 ComApi Federated Search: Starting search against 1 service(s) (cV = vAwTnfehwk++FBTK.3.0) 2018/07/23 22:05:22.3345633 19604 20112 ComApi * START * Search ClientId = CcmExec, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X10040 (cV = vAwTnfehwk++FBTK.3.0.0) 2018/07/23 22:05:22.3357862 6640 18732 IdleTimer WU operation (CSearchCall::Init ID 2) started; operation # 6; does not use network; is not at background priority 2018/07/23 22:05:22.3358093 6640 18732 Reporter OS Product Type = 0x00000004 2018/07/23 22:05:22.3366396 6640 14096 DownloadManager Received power state change notification: Old: <unknown>; New: AC. 2018/07/23 22:05:22.3366418 6640 14096 DownloadManager Power state changed from <unknown> to AC. 2018/07/23 22:05:22.3807594 6640 18732 Agent * START * Queueing Finding updates [CallerId = CcmExec Id = 2] 2018/07/23 22:05:22.3807667 6640 18732 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list 2018/07/23 22:05:22.3807711 6640 18732 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list 2018/07/23 22:05:22.3811667 6640 17312 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list 2018/07/23 22:05:22.4080347 6640 21128 Agent * END * Queueing Finding updates [CallerId = CcmExec Id = 2] 2018/07/23 22:05:22.4357981 6640 21128 Agent * START * Finding updates CallerId = CcmExec Id = 2 (cV = vAwTnfehwk++FBTK.3.0.0.1) 2018/07/23 22:05:22.4358007 6640 21128 Agent Online = No; Interactive = Yes; AllowCachedResults = No; Ignore download priority = Yes 2018/07/23 22:05:22.4358105 6640 21128 Agent Criteria = ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'A3C2375D-0C8A-42F9-BCE0-28333E198407') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains '84F5F325-30D7-41C4-81D1-87A0E6535B66') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains '704A0A4A-518F-4D69-9E03-10BA44198BD5') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'E6CF1350-C01B-414D-A61F-263D14D133B4') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'D2085B71-5F1F-43A9-880D-ED159016D5C6') OR (DeploymentAction=* AND Type='Software' AND CategoryIDs contains '0FA1201D-4330-4FA8-8AE9-B877473B6441'))"" 2018/07/23 22:05:22.4358142 6640 21128 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2018/07/23 22:05:22.4358153 6640 21128 Agent Search Scope = {Machine} 2018/07/23 22:05:22.4358192 6640 21128 Agent Caller SID for Applicability: S-1-5-18 2018/07/23 22:05:22.4358229 6640 21128 Agent Include potentially superseded updates is set