Scott Kenyon Posted August 29, 2018 Report post Posted August 29, 2018 Not sure if anyone has dealt with this, issue but would like some tips. Upgrade message is: “Your files, apps and settings can’t be kept because you’re installing an edition of Windows that’s different than the one you’re currently using.” Hard ware we are trying to upgrade:HP 800 EliteDesk G2 HP 800 EliteDesk G3 Software – Currently installed Using our standard Windows 7 sp1 (English – enterprise edition software) Software – Want to upgrade to: Windows 10 – 1803 English Professional edition A side from the obvious things: Uninstalled the Anti-Virus System is fully patched Update all Drivers and system Bios Removed questionable software (i.e. Java, and some Adobe apps) Verified the registry location is correct. Any articles you can point me to would be greatly appreciated. Thank you, Quote Share this post Link to post Share on other sites More sharing options...
Not sure if anyone has dealt with this, issue but would like some tips.
Upgrade message is:
“Your files, apps and settings can’t be kept because you’re installing an edition of Windows that’s different than the one you’re currently using.”
Hard ware we are trying to upgrade:HP 800 EliteDesk G2HP 800 EliteDesk G3
Software – Currently installed
Using our standard Windows 7 sp1 (English – enterprise edition software)
Software – Want to upgrade to:
Windows 10 – 1803 English Professional edition
A side from the obvious things:
Uninstalled the Anti-Virus
System is fully patched
Update all Drivers and system Bios
Removed questionable software (i.e. Java, and some Adobe apps)
Verified the registry location is correct.
Any articles you can point me to would be greatly appreciated.
Thank you,
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