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Kempy

HP Elitebook 840 G6 - No sound SCCM OSD

Question

Hi All

Not sure if i have posted this in the correct place, i need some urgent help! has anyone had any issues with drivers on HP Elitebook 840 G6 my company has ordered 100+ of them and we have 45 new starters on Monday lol no other models in stock and i havent had much time to test.

SCCM 1902

Windows 10 Pro 1809

1. I have tried using HP Driver Pack downloaded from hp.ftp.com imported into SCCM and using Driver packages to install - no audio device is installed and warning against Intel Smart Sound Technology OED

2. I have used HP SDM and HP SSM and downloaded/installed the Softpaqs after the OS installation - Same issue

3. created a normal package and used DISM to inject drivers into OS - Same Issue

4. captured out of the box device (persisted driver installation) and then deployed wim to same model- same issue

 

Thanks

 

Matt

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