Windows Driver Foundation - CPU Utilisation High

[jackie_jack86]

Dear Team,

We are facing issue with New Dell Laptop Latitude 5550 Model. CPU Utilisation is High. Battery is getting drained fast (i.e : drains with in 2 hrs) . No driver having errors, because it was done from the SCCM Console.

Can you please check and advice.

i also tried with Latest Release Date (05/2025) new SCCM drivers downloaded from Dell . After the OS installation it looks like this

[jackie_jack86]

Dell Clearly said they have Tested with Only Win 11 Pro Not with Win 11x64 Enterprise Edition. i went with further Testing installed windows 11x64 Build version : 10.0.22621.963 without driver and installed drivers manually it looks like this. Everythings Fine CPU was fine formal 2%

CPU Utlisation Snapshot

The driver was Exported using pnputil and again Packaged in SCCM then during first boot CPU was normal 2-5 % after the MS Patch Update the  CPU got Boosted UP. utilising HIGH

i Tried to Remove the KB5058405; KB5054980;KB5012170 it looks like this - Bluetooth and Camera is vanished  and USB 3.20 Extensible Hostcontroller 1.20 (Microsoft) have warning

 

i really cannot understand. can you please help

Edited June 21 by jackie_jack86

[anyweb]

I would escalate this to your Dell Technical Account Manager, this is not an SCCM problem,unless of course your quote here:

 

  Quote

We are facing issue with New Dell Laptop Latitude 5550 Model. CPU Utilisation is High. Battery is getting drained fast (i.e : drains with in 2 hrs) . No driver having errors, because it was done from the SCCM Console.

Expand  

 

was when you imaged the Dell using your own task sequence, is that the case ?

[jackie_jack86]

i agree with you sir.it escalated till waiting for solution. i checked with WPA Tool is this is the cause?