SCCM D: drive is inaccessible

[Ghufran Hameed]

I am facing an issue with our SCCM environment. Please find the details below:

• SCCM Version: 2403

• License Model: 3-year subscription (renewable yearly)

• License Renewal: Expired last year. I renewed my license last month. However, since my previous environment is in production, I did not proceed with setting up a new environment.

Issue Summary:

• The D: drive on our SCCM server, which is configured for both the SCCM database and SUP, is showing “Access is denied” when accessed directly from the system.

• The same D: drive works normally when connected to another workstation.

• Attempts to take ownership of the drive result in the same “Access is denied” error.

• This issue is isolated to the SCCM server only.

Impact:

• High – as the D: drive hosts both the database and SUP, no updates are currently being distributed to clients.

Troubleshooting Performed:

• Verified drive connectivity.

• Attempted to reassign ownership of the drive → failed with “Access is denied.”

• Tested drive functionality on another workstation → works without issues.

Could anyone investigate and advise on the root cause and next steps?