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SCSM 2012 SP1 in a LAB – Configuration (Part B – Configure the Active Directory Connector)

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Now we are going to configure the Active Directory (AD) connector to Service Manager.


In the Service Manager console, click Administration.

ConfigADConn 01.png


In the Administration pane, expand Administration, and then click Connectors.

ConfigADConn 02.png


In the Tasks pane, under Connectors, click Create Connector, and then click Active Directory Connector.

ConfigADConn 03.png


Complete these steps in the Active Directory Connector Wizard:

On the Before You Begin page, click Next.

ConfigADConn 04.png


On the General page, in the Name box, type a name for the new connector. Make sure that the Enable this connector check box is selected, and then click Next.

ConfigADConn 05.png


On the Domain or organizational unit page, select Use the domain: <domain name>. Or, select Let me choose the domain or OU, and then click Browse to choose a domain or an organizational unit (OU) in your environment.

ConfigADConn 06.png


In the Credentials area, click New.


In the Run As Account dialog box, in the Display name box, enter a name for the Run As account. In the Account list, select Windows Account. Enter the credentials for an account that has rights to read from AD DS, and then click OK. On the Domain or organizational unit page, click Test Connection.

ConfigADConn 07.png


In the Test Connection dialog box, make sure that The connection to the server was successful is displayed, and then click OK. On the Domain or organizational unit page, click Next.

ConfigADConn 08.png


On the Select objects, do the following:

Select All computers, printers, users, and user groups to import all items or, Select Select individual computers, printers, users or user groups to import only the selected items or, Select Provide LDAP query filters for computers, printers, users, or user groups if you want to create your own Lightweight Directory Access Protocol (LDAP) query.

ConfigADConn 09.png


If you want new users that are added to any groups you import to be added automatically to Service Manager, select Automatically add users of AD Groups imported by this connector, and then click Next.


On the Summary page, make sure that the settings are correct, and then click Create.

ConfigADConn 10.png


On the Completion page, make sure that you receive the following confirmation message: “Active Directory connector successfully created.” Then, click Close.

ConfigADConn 11.png


To validate the creation of an Active Directory connector

In the Connectors pane, locate the Active Directory connector that you created. You might have to wait for a minute before the connector appears.

ConfigADConn 12.png


In the Connectors pane, review the Status column for a status of Finished Success.

ConfigADConn 13.png


In the Configuration Items pane, expand Configuration Items. Expand Computers and All Windows Computers, and verify that the intended computers from AD DS appear in the All Windows Computers pane. Expand Printers, expand All Printers, and then verify that the intended printers from AD DS appear in the All Printers pane.

ConfigADConn 14.png


In the Service Manager console, click Configuration Items. In the Configuration Items pane, click Users, and then verify that the intended users and user groups from AD DS appear in the Users pane.

ConfigADConn 15.png




To confirm the status of an Active Directory connector

View the columns in the Connector pane; the columns contain information about the start time, the finish time, the status, and the percentage of imported configuration items.

ConfigADConn 13.png



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