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krunoo

SM mail notification

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Hello,

I am new in System Center and I am creating workflow for my HR department to automate open and close new domain acc.

I stuck at notification about approving new accounts. HR department gets a email, but I cant put in email information like first name, last name... Everything that manager put in.

I have do this:

1. in my Service Request Template, under "Activities" tab, I add Review Activity for approving. This is before Runbook Activity template.
2. in Administration, under Workflows -> Configuration -> Activity Event Workflow Configuration -> Review Activity, I set criteria
3. under notification -> template I create new email template with next infromatio:
- ID -> $Context/Property[Type=WorkItem!System.WorkItem]/Id$
- Date & Time -> $Context/Property[Type=WorkItem!System.WorkItem]/CreatedDate$
- Link -> https://domain.tld:444/smportal/SitePages/My%20Activities.aspx?ActivityId=$Context/Property[Type=WorkItem!System.WorkItem]/Id$" target="_blank

In this mail I would like to add and other information from Runbook, and I dont know how... :(

Can someone help me? How to get information from Runbook using Review Activity?

I hope that you understand me and I am sorry for terrible english.

Thx,
Kruno

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