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Showing results for tags 'communications'.
I'm looking for information or documentation on client to management point communications start to finish. What reports go where? Where's the inbox for the mp? In short I'm trying to troubleshoot some reporting problems I have. The largest one is different reports aren't showing the latest information. Perhaps I'm doing something wrong with my procedures so I'm open for suggestions. Example - I distributed Acrobat 11 to a collection 2 days ago. The deployment monitor shows successful and the client definitely has Acrobat 11. I look at Report Manager (Software 02D) and it reports it still has Acrobat 8. I check out Resource Explorer and it says Acrobat 8. I run a query that looks for versions of Acrobat less than or equal to 11 and it reports the client has Acrobat 11. I've forced the Hardware Inventory Cycle on the client. The client agent is set to report every 7 days so I guess I shouldn't expect it to show in the 02D report yet but why does my query produce the most recent information? This is one of a series of questions I'm hoping I can get answered here. Thanks ahead of time for even reading this.