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Found 1 result

  1. I had a client that was unable to download the Endpoint Protection Policy. I browsed to the Windows\System32\GroupPolicy\Machine folder and delete the file: Registry.pol then rebooted. It seems to be fixed, but it won't report back to the SCCM server. His EnpointProtectionAgent.log states <![LOG[Endpoint is triggered by message.]LOG]!><time="13:28:00.005+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="fepsettingendpoint.cpp:58"> <![LOG[File C:\Windows\ccmsetup\SCEPInstall.exe version is 4.1.522.0.]LOG]!><time="13:28:00.243+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:519"> <![LOG[EP version 4.1.522.0 is already installed.]LOG]!><time="13:28:00.243+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:232"> <![LOG[Expected Version 4.1.522.0 is exactly same with installed version 4.1.522.0.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:251"> <![LOG[Re-apply EP AM policy.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="fepsettingendpoint.cpp:107"> <![LOG[Apply AM Policy.]LOG]!><time="13:28:00.244+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:1192"> <![LOG[Create Process Command line: "c:\Program Files\Microsoft Security Client\\ConfigSecurityPolicy.exe" "C:\Windows\CCM\EPAMPolicy.xml".]LOG]!><time="13:28:00.542+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:607"> <![LOG[Applied the C:\Windows\CCM\EPAMPolicy.xml with ConfigSecurityPolicy.exe successfully.]LOG]!><time="13:28:02.786+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:659"> <![LOG[save new policy state 1 to registry SOFTWARE\Microsoft\CCM\EPAgent\PolicyApplicationState]LOG]!><time="13:28:02.870+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:267"> <![LOG[state 1 and ErrorCode 0 and ErrorMsg and PolicyName Antimalware Policy and GroupResolveResultHash 22278829C8D241E822FD474BA669DF7F1BF12767 is NOT changed.]LOG]!><time="13:28:02.871+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentimpl.cpp:339"> <![LOG[skip sending state message due to same state message already exists.]LOG]!><time="13:28:03.014+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:1239"> <![LOG[Firewall provider is installed.]LOG]!><time="13:28:03.022+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:779"> <![LOG[installed firewall provider meet the requirements.]LOG]!><time="13:28:03.074+360" date="02-12-2014" component="EndpointProtectionAgent" context="" type="1" thread="7052" file="epagentutil.cpp:800"> It seems that the issue is that it won't send a state message because it already exists. How do I force it to send the message?
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