Jump to content


SRKegger

DPM 2012 Manual Agent Install

Recommended Posts

Hello Everyone,

 

I've been stuck on an issue for some time now in trying to get a DPM agent install accomplished on a certain server. The DPM server resides on a parent domain and the server that I am having an issue with is on a child domain. Other servers on the child domain have installed the agent without issue when doing it manually.

 

Here is the command I use (as an administrator):

net use X: \\DPMSERVERNAME.parentdomain.com\c$
cd /d X:\Program Files\Microsoft System Center 2012\DPM\DPM\agents\RA\4.1.3465.0\amd64\1033
DPMAgentInstaller_KB2991995_AMD64.exe dpmservername.parentdomain.com
The installation proceeds through the Microsoft License Terms, begins to install and then backs out. The error message that is generated states: "DPMAgentinstaller failed with error code = 0X80070643 error says: fatal error during installation"
Thinking that there was a firewall issue I ran the suggested fix found here: http://serverfault.com/questions/502476/system-center-2012-protection-agent-remote-install-failed/502803#502803
The issue persists.
The MSDPMAgentinstall log file says the following at the end:
Property©: Date = 1/7/2015
Property©: MsiNetAssemblySupport = 4.0.30319.18408
Property©: MsiWin32AssemblySupport = 6.1.7601.17514
Property©: MsiRunningElevated = 1
Property©: Privileged = 1
Property©: USERNAME = Windows User
Property©: DATABASE = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: OriginalDatabase = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: SOURCEDIR = c:\b1e38ee30069ed00e510\
Property©: VersionHandler = 5.00
Property©: ROOTDRIVE = c:\
Property©: EXECUTEACTION = INSTALL
Property©: ACTION = INSTALL
Property©: UILevel = 5
Property©: CostingComplete = 0
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
MSI © (68:E8) [09:38:14:119]: Note: 1: 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: Grabbed execution mutex.
MSI © (68:E8) [09:38:14:119]: Cleaning up uninstalled install packages, if any exist
MSI © (68:E8) [09:38:14:119]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/7/2015 9:38:14 ===
The 1708 error lead me to the fact that maybe the firewall on the target server was the issue, but I followed the suggested changes to the firewall on the target server and the installation still fails.
Any ideas on where to turn next?

Share this post


Link to post
Share on other sites

Check out this TechNet article, that mentions possibly missing Visual C++ or the XML Parser.

 

http://blogs.technet.com/b/dpm/archive/2014/09/29/support-tip-dpm-2012-r2-ur3-agent-install-fails-with-error-0x80070643.aspx

 

PS: You didn't mention what version of DPM you are using, either 2012, 2012 SP1, or 2012 R2. Also, what OS version you are trying to install the agent onto.

Share this post


Link to post
Share on other sites

Take a look at this TechNet article: https://social.technet.microsoft.com/Forums/en-US/d95495a2-5ca2-41c4-9bb6-a87d1ae23af4/dpm-installation-failed-dpm-2012-r2-id810?forum=dpmsetup

 

The individual, although having Visual C++ present, had to uninstall/re-install it. Can you give that a try?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...


×
×
  • Create New...