SRKegger Posted January 7, 2015 Report post Posted January 7, 2015 Hello Everyone, I've been stuck on an issue for some time now in trying to get a DPM agent install accomplished on a certain server. The DPM server resides on a parent domain and the server that I am having an issue with is on a child domain. Other servers on the child domain have installed the agent without issue when doing it manually. Here is the command I use (as an administrator): net use X: \\DPMSERVERNAME.parentdomain.com\c$ cd /d X:\Program Files\Microsoft System Center 2012\DPM\DPM\agents\RA\4.1.3465.0\amd64\1033 DPMAgentInstaller_KB2991995_AMD64.exe dpmservername.parentdomain.com The installation proceeds through the Microsoft License Terms, begins to install and then backs out. The error message that is generated states: "DPMAgentinstaller failed with error code = 0X80070643 error says: fatal error during installation" Thinking that there was a firewall issue I ran the suggested fix found here: http://serverfault.com/questions/502476/system-center-2012-protection-agent-remote-install-failed/502803#502803 The issue persists. The MSDPMAgentinstall log file says the following at the end: Property©: Date = 1/7/2015 Property©: MsiNetAssemblySupport = 4.0.30319.18408 Property©: MsiWin32AssemblySupport = 6.1.7601.17514 Property©: MsiRunningElevated = 1 Property©: Privileged = 1 Property©: USERNAME = Windows User Property©: DATABASE = c:\b1e38ee30069ed00e510\DPMRA.msi Property©: OriginalDatabase = c:\b1e38ee30069ed00e510\DPMRA.msi Property©: SOURCEDIR = c:\b1e38ee30069ed00e510\ Property©: VersionHandler = 5.00 Property©: ROOTDRIVE = c:\ Property©: EXECUTEACTION = INSTALL Property©: ACTION = INSTALL Property©: UILevel = 5 Property©: CostingComplete = 0 Property©: OutOfDiskSpace = 0 Property©: OutOfNoRbDiskSpace = 0 Property©: PrimaryVolumeSpaceAvailable = 0 Property©: PrimaryVolumeSpaceRequired = 0 Property©: PrimaryVolumeSpaceRemaining = 0 MSI © (68:E8) [09:38:14:119]: Note: 1: 1708 MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708 MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI © (68:E8) [09:38:14:119]: 吰瞒 MSI © (68:E8) [09:38:14:119]: 吰瞒 MSI © (68:E8) [09:38:14:119]: Grabbed execution mutex. MSI © (68:E8) [09:38:14:119]: Cleaning up uninstalled install packages, if any exist MSI © (68:E8) [09:38:14:119]: MainEngineThread is returning 1603 === Verbose logging stopped: 1/7/2015 9:38:14 === The 1708 error lead me to the fact that maybe the firewall on the target server was the issue, but I followed the suggested changes to the firewall on the target server and the installation still fails. Any ideas on where to turn next? Quote Share this post Link to post Share on other sites More sharing options...
AdinE Posted January 7, 2015 Report post Posted January 7, 2015 Check out this TechNet article, that mentions possibly missing Visual C++ or the XML Parser. http://blogs.technet.com/b/dpm/archive/2014/09/29/support-tip-dpm-2012-r2-ur3-agent-install-fails-with-error-0x80070643.aspx PS: You didn't mention what version of DPM you are using, either 2012, 2012 SP1, or 2012 R2. Also, what OS version you are trying to install the agent onto. Quote Share this post Link to post Share on other sites More sharing options...
SRKegger Posted January 7, 2015 Report post Posted January 7, 2015 The version of DPM is 2012 SP1 (4.1.3465.0). The target server is on Server 2008 Enterprise R2 SP1. I'll take a look at the article now. Thanks! Quote Share this post Link to post Share on other sites More sharing options...
SRKegger Posted January 7, 2015 Report post Posted January 7, 2015 Microsoft Visual C++ 2005 Redistributable Package (x64) was already installed. Microsoft Visual C++ 2008 Redistributable Package (x64) was already installed. The MSXML 6.0 Parser was already installed. Any other ideas? Quote Share this post Link to post Share on other sites More sharing options...
AdinE Posted January 8, 2015 Report post Posted January 8, 2015 Take a look at this TechNet article: https://social.technet.microsoft.com/Forums/en-US/d95495a2-5ca2-41c4-9bb6-a87d1ae23af4/dpm-installation-failed-dpm-2012-r2-id810?forum=dpmsetup The individual, although having Visual C++ present, had to uninstall/re-install it. Can you give that a try? Quote Share this post Link to post Share on other sites More sharing options...