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DPM 2012 Manual Agent Install

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Hello Everyone,


I've been stuck on an issue for some time now in trying to get a DPM agent install accomplished on a certain server. The DPM server resides on a parent domain and the server that I am having an issue with is on a child domain. Other servers on the child domain have installed the agent without issue when doing it manually.


Here is the command I use (as an administrator):

net use X: \\DPMSERVERNAME.parentdomain.com\c$
cd /d X:\Program Files\Microsoft System Center 2012\DPM\DPM\agents\RA\4.1.3465.0\amd64\1033
DPMAgentInstaller_KB2991995_AMD64.exe dpmservername.parentdomain.com
The installation proceeds through the Microsoft License Terms, begins to install and then backs out. The error message that is generated states: "DPMAgentinstaller failed with error code = 0X80070643 error says: fatal error during installation"
Thinking that there was a firewall issue I ran the suggested fix found here: http://serverfault.com/questions/502476/system-center-2012-protection-agent-remote-install-failed/502803#502803
The issue persists.
The MSDPMAgentinstall log file says the following at the end:
Property©: Date = 1/7/2015
Property©: MsiNetAssemblySupport = 4.0.30319.18408
Property©: MsiWin32AssemblySupport = 6.1.7601.17514
Property©: MsiRunningElevated = 1
Property©: Privileged = 1
Property©: USERNAME = Windows User
Property©: DATABASE = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: OriginalDatabase = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: SOURCEDIR = c:\b1e38ee30069ed00e510\
Property©: VersionHandler = 5.00
Property©: ROOTDRIVE = c:\
Property©: UILevel = 5
Property©: CostingComplete = 0
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
MSI © (68:E8) [09:38:14:119]: Note: 1: 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: Grabbed execution mutex.
MSI © (68:E8) [09:38:14:119]: Cleaning up uninstalled install packages, if any exist
MSI © (68:E8) [09:38:14:119]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/7/2015 9:38:14 ===
The 1708 error lead me to the fact that maybe the firewall on the target server was the issue, but I followed the suggested changes to the firewall on the target server and the installation still fails.
Any ideas on where to turn next?

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Check out this TechNet article, that mentions possibly missing Visual C++ or the XML Parser.




PS: You didn't mention what version of DPM you are using, either 2012, 2012 SP1, or 2012 R2. Also, what OS version you are trying to install the agent onto.

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Take a look at this TechNet article: https://social.technet.microsoft.com/Forums/en-US/d95495a2-5ca2-41c4-9bb6-a87d1ae23af4/dpm-installation-failed-dpm-2012-r2-id810?forum=dpmsetup


The individual, although having Visual C++ present, had to uninstall/re-install it. Can you give that a try?

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