Machine not picking up all/correct drivers during deployment

[krdell]

I have noticed that a new machine we got HP Elitebook 840 G2 is not picking up it's correct video driver and a couple other drivers such as USB 3 and chipset. These drivers are in fact in my driver database and created a driver pack specific for this machine but this machine doesn't seem to get them all. Any advice as to how to remedy this? Thanks in advance!

[Jaybone]

Can you try making a new task sequence that only has that single driver package enabled, deploy that TS to the machine, and see if that works?

 

We ran into something possibly similar. If we use automatic driver detection and have our Lenovo T440 driver package enabled in the TS, it'll cause Dell Optiplex 7010 units to bluescreen, since it picks a chipset or HDC (forget which, at this point) driver from the T440 package that doesn't play nice with the Dells. I'm thinking that you may be running into something similar that's resulting in incompatible drivers getting picked. Limiting the TS to use only drivers from that specific package should rule out that possibility.

[krdell]

Ok that makes sense but I don't want to have to have a bunch of different TS's for different machines. Is there a better way?

[Peter33]

Simply put a WMI filter on the auto driver step to exclude this model from it.

[krdell]

Worked thanks!