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appollo

helpdesk tools?

Question

are there any tools that anyone can point me to for say a helpdesk to just enter say a mac address to reimage the machine.

 

it would be really nice to have a basic console that my helpdesk staff could use without having access to the actual console, ie a click image machine button insert mac click ok, etc

 

If not ill have a look at writing something just hoping not to reinvent what i imagine to be a very simple wheel thats most likely already been made hehe

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you could try Roger Zanders client tools, or just customise the Admin Console

 

see this post by Kim to find out how

 

alternatively you'll have to write a web service to 'press the buttons' for you, let us know what you decide

 

cheers

niall

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