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Paramania96

Service plans and windows updates

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Hi All,

I have created a number of servicing plans for my windows 10 estate but none of my clients seem to be pulling the updates down and I am getting a lot of errors appearing in my scanAgent.log BOLD and Italic below

 

- - -Evaluating Update Status...    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
- - Calling back to client on Scan request complete...    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
No CatScan history exists    ScanAgent    28/06/2019 15:41:01    2336 (0x0920)
Sources are current, but Invalid. TTL is also invalid.    ScanAgent    28/06/2019 15:41:01    2336 (0x0920)
CScanJob::Execute- Failed at AddUpdateSource, Error = 0x80004005    ScanAgent    28/06/2019 15:41:01    2336 (0x0920)
ScanJob({F3D4C70D-CFFA-4F71-8FC6-39C05B4A5B65}): CScanJob::OnScanComplete -Scan Failed with Error=0x80004005    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
ScanJob({F3D4C70D-CFFA-4F71-8FC6-39C05B4A5B65}): CScanJobManager::OnScanComplete- failed at CScanJob::OnScanComplete with error=0x80004005    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
ScanJob({F3D4C70D-CFFA-4F71-8FC6-39C05B4A5B65}): CScanJobManager::OnScanComplete -ScanJob is completed.    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
ScanJob({F3D4C70D-CFFA-4F71-8FC6-39C05B4A5B65}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients...    ScanAgent    28/06/2019 15:41:01    16436 (0x4034)
- - -Evaluating Update Status...    ScanAgent    28/06/2019 15:41:01    2336 (0x0920)
- - Calling back to client on Scan request complete...    ScanAgent    28/06/2019 15:41:01    2336 (0x0920)
Message received: '<?xml version='1.0' ?>    <UpdateSourceMessage MessageType='ScanByUpdateSource'>
        <ForceScan>TRUE</ForceScan>
        <UpdateSourceIDs>
            <ID>{03FD123B-82CD-460F-8530-E9AF08EBD153}            </ID>
        </UpdateSourceIDs>
    </UpdateSourceMessage>'
    ScanAgent    28/06/2019 15:49:06    27940 (0x6D24)
*****ScanByUpdateSource request received with ForceReScan=2, ScanOptions=0x0000000a,  WSUSLocationTimeout = 604800    ScanAgent    28/06/2019 15:49:06    27940 (0x6D24)
Sources are current, but Invalid. TTL is also invalid.    ScanAgent    28/06/2019 15:49:06    27940 (0x6D24)
ScanJob({0791C588-D3EA-481E-9BB0-A32F54D7AA6D}): - - - - - -Locations requested for ScanJobID={0791C588-D3EA-481E-9BB0-A32F54D7AA6D} (LocationRequestID={3B438046-3CCD-44E1-9C5E-AF62B12CAC02}), will process the scan request once locations are available.    ScanAgent    28/06/2019 15:49:06    27940 (0x6D24)
*****WSUSLocationUpdate received for location request guid={3B438046-3CCD-44E1-9C5E-AF62B12CAC02}    ScanAgent    28/06/2019 15:49:06    12308 (0x3014)
CScanJobMgr::UpdateSUPLocationList- Original WUA location count is 0, new location count is 1, WUA locations updated.    ScanAgent    28/06/2019 15:49:06    12308 (0x3014)
Sources are current, but Invalid. TTL is also invalid.    ScanAgent    28/06/2019 15:49:06    20656 (0x50B0)
CScanJob::Execute- Failed at AddUpdateSource, Error = 0x87d00692    ScanAgent    28/06/2019 15:49:11    20656 (0x50B0)
ScanJob({0791C588-D3EA-481E-9BB0-A32F54D7AA6D}): CScanJob::OnScanComplete -Scan Failed with Error=0x87d00692    ScanAgent    28/06/2019 15:49:11    17096 (0x42C8)
ScanJob({0791C588-D3EA-481E-9BB0-A32F54D7AA6D}): CScanJobManager::OnScanComplete- failed at CScanJob::OnScanComplete with error=0x87d00692    ScanAgent    28/06/2019 15:49:11    17096 (0x42C8)
ScanJob({0791C588-D3EA-481E-9BB0-A32F54D7AA6D}): CScanJobManager::OnScanComplete -ScanJob is completed.    ScanAgent    28/06/2019 15:49:11    17096 (0x42C8)
ScanJob({0791C588-D3EA-481E-9BB0-A32F54D7AA6D}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients...    ScanAgent    28/06/2019 15:49:11    17096 (0x42C8)
- - Calling back to client on Scan request complete...    ScanAgent    28/06/2019 15:49:11    20656 (0x50B0)
CScanAgent::ScanComplete- Scan completion received.    ScanAgent    28/06/2019 15:49:11    20656 (0x50B0)

 

TIA

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you must have a conflict between wsus/sccm/group policy as the 0x87d00692 translates to

 

Group policy conflict

Source: System Center Configuration Manager
-----

so start your troubleshooting with that in mind

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