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hotfixes available via email

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Contact Us: Hotfix Request Web Submission Form

Hotfix Information

 

A Hotfix is a single package that includes one or more files that is used to address a very specific customer problem with a product. A supported Hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in the previous mentioned article. Only apply it to systems that are experiencing this specific problem. This Hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this Hotfix.

Warning: These Hotfixes have not gone through full Microsoft regression testing. Specifically, these Hotfixes have had targeted testing which does not include testing in combination with other Hotfixes. You are encouraged to only install the specific Hotfixes needed to address the problem you have. Please carefully review the associated KB article for each Hotfix you install to verify that this is the fix you need and that there are no known compatibility or installation issues. NOTE: If additional troubleshooting or issues arise, you may need to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

 

To obtain this Hotfix, please submit your request via this form to Microsoft Online Customer Service and Support – you should expect to receive a download link via email from Microsoft within 8 business hours.

 

https://support.microsoft.com/contactus2/em...0&WS=hotfix

 

 

if the above link doesn't work then try this one instead

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