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This question comes up all the time – where’s the SCSM documentation? “Documentation” includes a lot of different stuff so here is a single index of everything out on the web. We’ll add to this over time as more things become available.

 

Overview:

 

http://www.microsoft.com/systemcenter/en/us/service-manager/sm-overview.aspx

 

Datasheet

 

Features and capabilities:

 

http://www.microsoft.com/systemcenter/en/us/service-manager/sm-capabilities.aspx

 

White papers:

 

http://www.microsoft.com/systemcenter/en/us/service-manager/sm-white-papers.aspx

 

Case studies:

 

http://www.microsoft.com/systemcenter/en/us/service-manager/sm-case-studies.aspx

 

Technical product documentation – downloadable versions:

 

http://technet.microsoft.com/en-us/library/ff521367.aspx

 

and there's more >

 

http://blogs.technet.com/servicemanager/archive/2010/04/25/where-s-the-docs.aspx

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