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Connection Error WSUS Console

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I hope someone can help. I am running wsus sp2 on windows server 2003 R2. It hasn't worked in a year. When I launch the console, I get the error that says, "Error: Connection Error. An error occurred trying to connect the WSUS server. This error can happen for a number of reasons. Check Connectivity with the server. Please contact your network administrator (me, in this case) if the problem persists.


click Reset Server Node to try to connect to the server again."


Following this are two buttons: Reset Server Node and Copy Error to Clipboard


Clicking Reset Server Node does nothing. Rebooting the server does nothing. I've checked the event log and have found the following services to be in a state of "not working":

DSS Authentication

SimpleAuth Web Service

Client Web Service

API Remoting Web Service

Reporting Web Service


Also, one event error states: "the wsus administration console has encountered an unexpected error. this may be a transient error; try restarting the administration console. if this error persists, try removing the persisted preferencesfor the console by deleting the wsus file under %appdata%\Microsoft\MMC


There is nothing to be found in the MMC folder.


Most answers I've found online have pointed to uninstall and reinstalling WSUS, however there appears to be no simple way to do this. Has anyone found any documentation that would explain plainly how to do this?

Any help is appreciated.

Thank you,





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I've had this! For me it was because KB2720211 was installed.


Try seeing if that KB is installed, if it is uninstall it that should get your MMC console back.

Let me know how you get on :)

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