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Software Metering data not being resumed / not showing in reports.

Question

I cant get data in the database unless i run the runmetersumm.

I have looked at the logs and i dont see anything wrong.

Should i be looking for something in special.. ?

Also .. is there a place where i can see the date and time the data is supposed to be summarized ?

 

Thank you.

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They are enabled... i enabled the metering rules 10 days ago... at the 7th day i should had some data coming in... which was last Friday ... today its monday and i have nothing in...

It depend on the report, it can take 37 days before some of the SW metering report will have data.

 

Have you confirmed that the SWM rules are setup correctly and enabled?

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the reports are the software metering ones, that come by default. The SWM rules are enabled for over 10 days. What do you mean by setup correctly ?

 

this is what i have created.

 

Just because there is a rule doesn't mean it is enable, Are the Rule enabled? Notice that TimeHorton.exe is not enabled.

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