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xerxes2985

MBAM in 1910 - SelfService and HelpDesk

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Hello all.

I'm encountering an issue after setting up MBAM in CM1910 https://docs.microsoft.com/en-us/configmgr/protect/deploy-use/bitlocker/setup-websites

The steps state:

After installation, access the portals via the following URLs:

Self-service portal: https://webserver.contoso.com/SelfService
Administration and monitoring website: https://webserver.contoso.com/HelpDesk

So I swap out my website information for that, and I am prompted to select a certificate to use (It won't let me put in username/password), but none of the certificates that are showing up are correct.

Any thoughts where I should look?

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hiya

i didn't see that problem (see part 2 of my videos here)

https://www.niallbrady.com/2019/12/10/learn-about-mbam-integration-in-microsoft-endpoint-configuration-manager-version-1910-part-2-configure-portals/

however i have one lab with the cert issue you reported on technet and your workaround didn't work for me, fyi

cheers

niall

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3 hours ago, anyweb said:

hiya

i didn't see that problem (see part 2 of my videos here)

https://www.niallbrady.com/2019/12/10/learn-about-mbam-integration-in-microsoft-endpoint-configuration-manager-version-1910-part-2-configure-portals/

however i have one lab with the cert issue you reported on technet and your workaround didn't work for me, fyi

cheers

niall

I'm watching your video now. Hopefully, I'll be able to resolve the SelfService portal. 

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@anyweb

Niall,

Thanks, silly me. I didn't install the ASP.net package. I can now get to SelfService. 

There's only two issues I have left one -

This popped up in yellow text during the script that installed the websites.

"WARNING: Unable to determine web service uri to Audit Report. This can be corrected in the web.config for the HelpDesk
website."

If I try to access http://servername.domain/HelpDesk it immediately redirects to http://servername.domain/CMApplicationCatalog/#
If I try https://servername.domain/HelpDesk/# it works fine.

Any suggestions?

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no worries, before you ran the script did you confirm that SSRS was configured and working and that reports work in your console ?

 

if not, go ahead and fix reporting, then re-run the script

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8 minutes ago, anyweb said:

no worries, before you ran the script did you confirm that SSRS was configured and working and that reports work in your console ?

 

if not, go ahead and fix reporting, then re-run the script


I fixed the redirect issue IIS was set to redirect automatically to the App catalog.

 

SSRS is configured and working, reports work from the console. Can go to /ReportServer and that works.

But I can’t get to the web interface for /Reports

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But I can’t get to the web interface for /Reports 

in the start menu locate the SSRS Report Server Configuration Manager, and run it, you need to configure the Reports url in there and click apply.

 

image.png

  • Thanks 1

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So, I ran into an issue running that reporting services configuration manager, that it couldn't find SSRS. Ended up having to remove the SSRS role and reinstall it from from the SQL Server installation center. Reporting is fixed now. Thanks for pointing me in the right direction!

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Hi. 

 

I´m having a similar situation.

 

After I upgrade using early rings our SCCM server to 1910 version (site version:5.0.8913.1000) I actived the Bitlocker Management characteristics.

 

After that, I run the script to configure the portals. The installation run but show me a warning "Unable to determine web service uri to Audit Report. This can be corrected in web.config for the HelpDesk website."

 

When I went to Sccm Console reports I realize that Bitlockers reports was not showing in the console. Any other reports is present and works.

 

I test to get access to reports by browser and the situation repeats, everything looks fine and reports work except Bitlockers Reports that are not present

 

 

I tried reinstalling the report service roll in the console but bitlockers reports still not present.

 

Any idea on that situation?

 

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